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CONSOLIDATED STATEMENT OF EARNINGS (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
Sep. 30, 2013
Revenue:        
Services $ 13,869 $ 14,225 [1] $ 41,979 $ 42,811 [1]
Sales 8,034 8,604 [1] 25,180 26,665 [1]
Financing 494 509 [1] 1,521 1,506 [1]
Total revenue 22,397 23,338 [1] 68,680 70,982 [1]
Cost:        
Services 8,868 9,098 [1] 27,100 27,950 [1]
Sales 2,398 2,542 [1] 7,269 7,881 [1]
Financing 257 268 [1] 765 805 [1]
Total cost 11,523 11,908 [1] 35,135 36,635 [1]
Gross profit 10,874 11,429 [1] 33,545 34,347 [1]
Expense and other (income):        
Selling, general and administrative 5,281 5,260 [1] 17,146 17,463 [1]
Research, development and engineering 1,354 1,356 [1] 4,117 4,291 [1]
Intellectual property and custom development income (145) (191) [1] (543) (621) [1]
Other (income) and expense (103) (63) [1] (433) (217) [1]
Interest expense 126 97 [1] 367 289 [1]
Total expense and other (income) 6,513 6,458 [1] 20,654 21,205 [1]
Income from continuing operations before income taxes 4,361 4,972 [1] 12,891 13,142 [1]
Provision for income taxes 906 832 [1] 2,655 2,478 [1]
Income from continuing operations 3,455 4,139 [1] 10,237 10,665 [1]
Discontinued operations:        
Loss from discontinued operations, net of tax (3,437) (98) [1] (3,698) (366) [1]
Net income $ 18 $ 4,041 [1] $ 6,539 $ 10,299 [1]
Assuming dilution:        
Continuing operations (in dollars per share) $ 3.46 $ 3.77 [1] $ 10.09 $ 9.6 [1]
Discontinued operations (in dollars per share) $ (3.44) $ (0.09) [1] $ (3.65) $ (0.33) [1]
Total (in dollars per share) $ 0.02 $ 3.68 [1] $ 6.44 $ 9.27 [1]
Basic:        
Continuing operations (in dollars per share) $ 3.48 $ 3.79 [1] $ 10.15 $ 9.68 [1]
Discontinued operations (in dollars per share) $ (3.46) $ (0.09) [1] $ (3.67) $ (0.33) [1]
Total (in dollars per share) $ 0.02 $ 3.7 [1] $ 6.48 $ 9.35 [1]
Weighted-average number of common shares outstanding: (millions)        
Assuming dilution (in shares) 997.7 1,098.8 [1] 1,014.9 1,110.7 [1]
Basic (in shares) 991.8 1,090.9 [1] 1,008.9 1,101.8 [1]
Cash dividend per common share (in dollars per share) $ 1.1 $ 0.95 [1] $ 3.15 $ 2.75 [1]
[1]
Reclassified to reflect discontinued operations presentation. See note 1 on page 9 for additional information.