CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (USD $) In Millions, unless otherwise specified	3 Months Ended		6 Months Ended
	Jun. 30, 2014	Jun. 30, 2013	Jun. 30, 2014	Jun. 30, 2013
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
Net income	$ 4,137	$ 3,226	$ 6,521	$ 6,258
Other comprehensive income/(loss), before tax
Foreign currency translation adjustments	339	(936)	278	(1,341)
Net changes related to available-for-sale securities:
Unrealized gains/(losses) arising during the period	1	0	1	(2)
Reclassification of (gains)/losses to net income	0	0	5	0
Subsequent changes in previously impaired securities arising during the period		0		1
Total net changes related to available-for-sale securities	1	0	5	(1)
Unrealized gains/(losses) on cash flow hedges:
Unrealized gains/(losses) arising during the period	(16)	(10)	72	350
Reclassification of (gains)/losses to net income	34	(47)	33	(103)
Total unrealized gains/(losses) on cash flow hedges	18	(57)	104	247
Retirement-related benefit plans:
Prior service costs/(credits)	0	0	1	33
Net (losses)/gains arising during the period	15	210	47	195
Curtailments and settlements	8	0	13	0
Amortization of prior service (credits)/costs	(29)	(28)	(59)	(58)
Amortization of net (gains)/losses	639	864	1,288	1,750
Total retirement-related benefit plans	633	1,045	1,290	1,920
Other comprehensive income/(loss), before tax	991	53	1,678	826
Income tax (expense)/benefit related to items of other comprehensive income	(205)	(361)	(445)	(842)
Other comprehensive income/(loss)	787	(309)	1,232	(16)
Total comprehensive income/(loss)	$ 4,923	$ 2,917	$ 7,753	$ 6,242