CONSOLIDATED STATEMENT OF EARNINGS (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended		6 Months Ended
	Jun. 30, 2014	Jun. 30, 2013	Jun. 30, 2014	Jun. 30, 2013
Revenue:
Services	$ 14,128	$ 14,312	$ 28,110	$ 28,586
Sales	9,726	10,119	17,711	18,748
Financing	509	493	1,027	998
Total revenue	24,364	24,924	46,848	48,332
Cost:
Services	9,131	9,326	18,232	18,852
Sales	3,029	3,202	5,590	6,133
Financing	230	264	508	537
Total cost	12,389	12,792	24,330	25,522
Gross profit	11,975	12,132	22,518	22,810
Expense and other (income):
Selling, general and administrative	5,603	6,680	11,892	12,257
Research, development and engineering	1,457	1,548	2,958	3,193
Intellectual property and custom development income	(191)	(247)	(398)	(430)
Other (income) and expense	(201)	(91)	(326)	(151)
Interest expense	136	98	240	192
Total expense and other (income)	6,804	7,988	14,367	15,060
Income before income taxes	5,171	4,144	8,151	7,750
Provision for income taxes	1,034	918	1,630	1,492
Net income	$ 4,137	$ 3,226	$ 6,521	$ 6,258
Earnings per share of common stock:
Assuming dilution (in dollars per share)	$ 4.12	$ 2.91	$ 6.37	$ 5.6
Basic (in dollars per share)	$ 4.14	$ 2.93	$ 6.41	$ 5.65
Weighted-average number of common shares outstanding: (millions)
Assuming dilution (in shares)	1,005.1	1,109.4	1,023.5	1,116.7
Basic (in shares)	999.6	1,100.9	1,017.4	1,107.3
Cash dividend per common share (in dollars per share)	$ 1.1	$ 0.95	$ 2.05	$ 1.8