Financing Receivables: (Tables)

3 Months Ended

Mar. 31, 2014

Financing Receivables:

Financing receivables, net of allowances for credit losses, including residual values

	At March 31,		At December 31,
(Dollars in millions)	2014		2013
Current:
Net investment in sales-type and direct financing leases	$	4,096	$	4,004
Commercial financing receivables		7,024		8,541
Client loan receivables		5,797		5,854
Installment payment receivables		1,412		1,389
Total	$	18,329	$	19,787
Noncurrent:
Net investment in sales-type and direct financing leases	$	5,152	$	5,700
Commercial financing receivables		—		—
Client loan receivables		6,147		6,360
Installment payment receivables		619		695
Total	$	11,918	$	12,755

Schedule of financing receivables and allowance for credit losses by portfolio segment

(Dollars in millions)		Major		Growth
At March 31, 2014		Markets		Markets		Total
Financing receivables:
	Lease receivables	$	6,356	$	2,235	$	8,591
	Loan receivables		9,980		4,259		14,239
Ending balance		$	16,336	$	6,494	$	22,831
Collectively evaluated for impairment		$	16,223	$	6,270	$	22,494
Individually evaluated for impairment		$	113	$	224	$	337
Allowance for credit losses:
Beginning balance at January 1, 2014
	Lease receivables	$	42	$	80	$	123
	Loan receivables		95		147		242
Total		$	137	$	228	$	365
	Write-offs		(5)		(3)		(8)
	Provision		3		36		39
	Other		(0)		(1)		(1)
Ending balance at March 31, 2014		$	134	$	260	$	394
	Lease receivables	$	41	$	90	$	131
	Loan receivables	$	93	$	171	$	263
Collectively evaluated for impairment		$	41	$	47	$	89
Individually evaluated for impairment		$	93	$	213	$	306

(Dollars in millions)		Major		Growth
At December 31, 2013		Markets		Markets		Total
Financing receivables:
	Lease receivables	$	6,796	$	2,200	$	8,996
	Loan receivables		10,529		4,012		14,542
Ending balance		$	17,325	$	6,212	$	23,537
Collectively evaluated for impairment		$	17,206	$	6,013	$	23,219
Individually evaluated for impairment		$	119	$	199	$	318
Allowance for credit losses:
Beginning balance at January 1, 2013
	Lease receivables	$	59	$	55	$	114
	Loan receivables		121		84		204
Total		$	180	$	138	$	318
	Write-offs		(23)		(10)		(33)
	Provision		(21)		105		84
	Other		1		(6)		(5)
Ending balance at December 31, 2013		$	137	$	228	$	365
	Lease receivables	$	42	$	80	$	123
	Loan receivables	$	95	$	147	$	242
Collectively evaluated for impairment		$	45	$	48	$	93
Individually evaluated for impairment		$	93	$	179	$	272

Schedule of recorded investment in financing receivables which are on Non-Accrual Status

	At March 31,		At December 31,
(Dollars in millions)	2014		2013
Major markets	$	24	$	25
Growth markets		62		34
Total lease receivables	$	85	$	59
Major markets	$	41	$	40
Growth markets		116		92
Total loan receivables	$	157	$	132
Total receivables	$	242	$	191

Schedule of impaired client loan receivables

	At March 31, 2014				At December 31, 2013
	Recorded		Related		Recorded		Related
(Dollars in millions)	Investment		Allowance		Investment		Allowance
Major markets	$	75	$	63	$	79	$	67
Growth markets		147		136		122		116
Total	$	222	$	199	$	201	$	183

					Interest
	Average		Interest		Income
(Dollars in millions)	Recorded		Income		Recognized on
For the three months ended March 31, 2014:	Investment		Recognized		Cash Basis
Major markets	$	77	$	0	$	0
Growth markets		134		0		0
Total	$	211	$	0	$	0
					Interest
	Average		Interest		Income
(Dollars in millions)	Recorded		Income		Recognized on
For the three months ended March 31, 2013:	Investment		Recognized		Cash Basis
Major markets	$	79	$	0	$	0
Growth markets		79		0		0
Total	$	158	$	0	$	0

Schedule of gross recorded investment by credit quality indicator

		Lease Receivables				Loan Receivables
(Dollars in millions)		Major		Growth		Major		Growth
At March 31, 2014:		Markets		Markets		Markets		Markets
Credit Rating:
	AAA – AA-	$	648	$	63	$	1,017	$	119
	A+ – A-		1,243		168		1,952		320
	BBB+ – BBB-		2,172		1,025		3,411		1,953
	BB+ – BB		1,349		333		2,119		634
	BB- – B+		519		350		814		666
	B – B-		354		218		555		414
	CCC+ – D		71		80		111		152
Total		$	6,356	$	2,235	$	9,980	$	4,259

		Lease Receivables				Loan Receivables
(Dollars in millions)		Major		Growth		Major		Growth
At December 31, 2013:		Markets		Markets		Markets		Markets
Credit Rating:
	AAA – AA-	$	743	$	68	$	1,151	$	125
	A+ – A-		1,513		168		2,344		307
	BBB+ – BBB-		2,111		957		3,271		1,745
	BB+ – BB		1,393		350		2,158		638
	BB- – B+		595		368		922		672
	B – B-		365		214		565		391
	CCC+ – D		76		74		118		134
Total		$	6,796	$	2,200	$	10,529	$	4,012

Schedule of past due financing receivables

							Recorded
	Total				Total		Investment
(Dollars in millions)	Past Due				Financing		> 90 Days
At March 31, 2014:	> 90 days*		Current		Receivables		and Accruing
Major markets	$	8	$	6,348	$	6,356	$	8
Growth markets		17		2,218		2,235		10
Total lease receivables	$	25	$	8,566	$	8,591	$	18
Major markets	$	11	$	9,969	$	9,980	$	11
Growth markets		31		4,228		4,259		6
Total loan receivables	$	43	$	14,197	$	14,239	$	18
Total	$	68	$	22,763	$	22,831	$	35
* Does not include accounts that are fully reserved.

							Recorded
	Total				Total		Investment
(Dollars in millions)	Past Due				Financing		> 90 Days
At December 31, 2013:	> 90 days*		Current		Receivables		and Accruing
Major markets	$	6	$	6,789	$	6,796	$	5
Growth markets		19		2,181		2,200		11
Total lease receivables	$	25	$	8,970	$	8,996	$	16
Major markets	$	9	$	10,520	$	10,529	$	6
Growth markets		34		3,979		4,012		18
Total loan receivables	$	43	$	14,499	$	14,542	$	25
Total	$	68	$	23,469	$	23,537	$	41
* Does not include accounts that are fully reserved.