CONSOLIDATED STATEMENT OF EARNINGS (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Revenue:
Services revenue	$ 14,225	$ 14,626	$ 42,811	$ 44,279
Sales	8,987	9,642	27,735	29,424
Financing	509	479	1,506	1,500
Total revenue	23,720	24,747	72,052	75,203
Cost:
Services	9,098	9,515	27,950	29,285
Sales	2,975	3,242	9,108	10,003
Financing	268	258	805	784
Total cost	12,341	13,016	37,863	40,072
Gross profit	11,380	11,732	34,189	35,131
Expense and other income:
Selling, general and administrative	5,255	5,908	17,512	17,632
Research, development and engineering	1,468	1,534	4,661	4,722
Intellectual property and custom development income	(191)	(303)	(621)	(847)
Other (income) and expense	(62)	(606)	(214)	(796)
Interest expense	97	124	289	350
Total expense and other income	6,567	6,657	21,627	21,060
Income before income taxes	4,812	5,074	12,562	14,071
Provision for income taxes	772	1,251	2,263	3,300
Net income	$ 4,041	$ 3,824	$ 10,299	$ 10,771
Earnings per share of common stock:
Assuming dilution (in dollars per share)	$ 3.68	$ 3.33	$ 9.27	$ 9.27
Basic (in dollars per share)	$ 3.70	$ 3.36	$ 9.35	$ 9.38
Weighted-average number of common shares outstanding: (millions)
Assuming dilution (in shares)	1,098.8	1,149.3	1,110.7	1,161.8
Basic (in shares)	1,090.9	1,137.2	1,101.8	1,148.4
Cash dividend per common share (in dollars per share)	$ 0.95	$ 0.85	$ 2.75	$ 2.45