American Express’ charge and lending payment card products result in the generation of Card Member receivables and Card Member loans. Reserves for reporting periods beginning after January 1, 2020 are presented using the CECL methodology, while comparative information continues to be reported in accordance with the incurred loss methodology in effect for prior periods.


(Millions)	2020		2019
Global Consumer Services Group (a)(b)	$	1,733	$	9,847
Global Commercial Services (b)	9,254		15,710
Card Member receivables (c)	10,987		25,557
Less: Reserve for credit losses	110		162
Card Member receivables, net (d)	$	10,877	$	25,395

(a)Comprised of International Consumer Services as of September 30, 2020 and U.S. and International Consumer Services as of December 31, 2019.

(b)During the three months ended March 31, 2020, $7.2 billion of U.S. Consumer and Small Business Card Member receivables were transferred out of the Charge Trust resulting in a reduction of the same amount in Credco’s participation interest in such receivables. Refer to Note 1 for additional information.

(c)Net of deferred discount revenue totaling $53 million and $75 million as of September 30, 2020 and December 31, 2019, respectively.


(Millions)	2020		2019
Global Consumer Services Group (a)	$	453	$	697
Less: Reserve for credit losses	22		10
Card Member loans, net (b)	$	431	$	687

Generally, a Card Member account is considered past due if payment is not received within 30 days after the billing statement date. The following table presents the aging of Card Member receivables and Card Member loans as of September 30, 2020 and December 31, 2019:


2020 (Millions)	Current		30-59 Days Past Due		60-89 Days Past Due		90+ Days Past Due		Total
Card Member Receivables:
Global Consumer Services Group	$	1,714	$	7	$	4	$	8	$	1,733
Global Commercial Services
Global Small Business Services	913		5		2		3		923
Global Corporate Payments (a)	(b)		(b)		(b)		53		8,331
Card Member Loans:
Global Consumer Services Group	$	445	$	2	$	1	$	5	$	453


2019 (Millions)	Current		30-59 Days Past Due		60-89 Days Past Due		90+ Days Past Due		Total
Card Member Receivables:
Global Consumer Services Group	$	9,766	$	29	$	16	$	36	$	9,847
Global Commercial Services
Global Small Business Services	1,996		10		5		9		2,020
Global Corporate Payments (a)	(b)		(b)		(b)		105		13,690
Card Member Loans:
Global Consumer Services Group	$	689	$	3	$	2	$	3	$	697

(a)Global Corporate Payments (GCP) reflects global, large and middle market corporate accounts. Delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if collection procedures are initiated on an account prior to the account becoming 90 days past billing, the associated Card Member receivable balance is classified as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes. See also (b).

(b)Delinquency data for periods other than 90+ days past billing is not available due to system constraints. Therefore, such data has not been utilized for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances.


	2020				2019
	Net Write-Off Rate (a)		30+ Days Past Due as a % of Total		Net Write-Off Rate (a)		30+ Days Past Due as a % of Total
Card Member Receivables:
Global Consumer Services Group	1.62	%	1.10	%	1.04	%	0.94	%
Global Small Business Services	2.14	%	1.08	%	1.31	%	1.18	%
Global Corporate Payments	1.49	%	(b)		(c)		(b)
Card Member Loans:
Global Consumer Services Group	2.66	%	1.77	%	1.44	%	0.93	%

(a)Represents the amount of Card Member receivables or Card Member loans owned by Credco that are written off, net of recoveries, expressed as a percentage of the average Card Member receivable or Card Member loan balances in each of the periods indicated.

(b)For GCP Card Member receivables, delinquency data is tracked based on days past billing status rather than days past due. Delinquency data for periods other than 90+ days past billing is not available due to system constraints. 90+ Days Past Billing as a % of total is 0.64% and 0.66% for the nine months ended September 30, 2020 and 2019, respectively.

(c)Net loss ratio was the credit quality indicator for GCP Card Member receivables for prior periods, and represents the amount of Card Member receivables owned by Credco that are written off, net of recoveries, expressed as a percentage of the volume of Card Member receivables purchased by Credco. The net loss ratio for the nine months ended September 30, 2019 was 0.06%.

Refer to Note 3 for additional indicators, including external environmental qualitative factors, American Express considers in its evaluation process for reserves for credit losses.