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Card Member Receivables and Card Member Loans (Tables)
 12 Months Ended
Dec. 31, 2019
Accounts Receivable And Loans Tables [Abstract]  
Card Member receivables detail
Card Member receivables as of December 31, 2019 and 2018 consisted of:

(Millions)20192018
Global Consumer Services Group(a)
$9,847  $8,485  
Global Commercial Services(b)
15,710  16,111  
Card Member receivables(c)
25,557  24,596  
Less: Reserve for losses162  167  
Card Member receivables, net(d)
$25,395  $24,429  
(a)Comprised of U.S. and International Consumer Services.
(b)Comprised of Corporate and Small Business Services.
(c)Net of deferred discount revenue totaling $75 million and $68 million as of December 31, 2019 and 2018, respectively.
(d)Card Member receivables modified in a troubled debt restructuring (TDR) program were immaterial.
Card Member loans detail
Card Member loans as of December 31, 2019 and 2018 consisted of:

(Millions)20192018
Global Consumer Services Group(a)
$697  $641  
Less: Reserve for losses10  5  
Card Member loans, net(b)
$687  $636  
(a)Comprised of International Consumer Services.
(b)Card Member loans modified in a TDR program were immaterial.
Aging of Card Member receivables and loans The following table presents the aging of Card Member receivables and Card Member loans as of December 31, 2019 and 2018:
2019 (Millions)
Current30-59
Days
Past Due		60-89
Days
Past Due		90+ Days
Past Due		Total
Card Member Receivables:     
Global Consumer Services Group$9,766  $29  $16  $36  $9,847  
Global Commercial Services
Global Small Business Services1,996  10  5  9  2,020  
Global Corporate Payments(a)
(b)(b)(b)105  13,690  
Card Member Loans:
Global Consumer Services Group$689  $3  $2  $3  $697  

2018 (Millions)
Current30-59
Days
Past Due		60-89
Days
Past Due		90+ Days
Past Due		Total
Card Member Receivables:     
Global Consumer Services Group$8,432  $17  $12  $24  $8,485  
Global Commercial Services
Global Small Business Services1,787  7  4  7  1,805  
Global Corporate Payments(a)
(b)(b)(b)103  14,306  
Card Member Loans:
Global Consumer Services Group$636  $2  $1  $2  $641  
(a)Delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if collection procedures are initiated on an account prior to the account becoming 90 days past billing, the associated Card Member receivable balance is classified as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes. See also (b).
(b)Delinquency data for periods other than 90 days past billing is not available due to system constraints. Therefore, such data has not been utilized for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances.
Credit quality indicators for receivables and loans
The following tables present the key credit quality indicators as of or for the years ended December 31:

 20192018
Net
Write-off
Rate
 (a)
30+ Days
Past Due
as a % of
Total		Net
Write-off
Rate
 (a)
30+ Days
Past Due
as a % of
Total
Card Member Receivables:      
Global Consumer Services Group1.10 %0.82 %1.14 %0.62 %
Global Small Business Services1.39 %1.19 %1.34 %1.00 %
Card Member Loans:
Global Consumer Services Group1.53 %1.15 %1.03 %0.78 %
 
 
 20192018
   Net Loss
Ratio as a % of
Charge Volume		 90+ Days
Past Billing as a
% of Receivables		Net Loss
Ratio as a % of
Charge Volume		 90+ Days
Past Billing as a
% of Receivables
 (b)
 (b)
Card Member Receivables:        
Global Corporate Payments0.06 %0.77 %0.08 %0.72 %
(a)Represents the amount of Card Member receivables or Card Member loans owned by Credco that are written off, net of recoveries, expressed as a percentage of the average Card Member receivables or Card Member loans balances in each of the periods indicated.
(b)Represents the amount of Card Member receivables owned by Credco that are written off, net of recoveries, expressed as a percentage of the volume of Card Member receivables purchased by Credco in each of the periods indicated.