Card Member Receivables and Card Member Loans (Tables)

3 Months Ended

Mar. 31, 2019

Card Member receivables as of March 31, 2019 and December 31, 2018 consisted of:

(Millions)		2019		2018
Global Consumer Services Group^(a)	$	8,902	$	8,485
Global Commercial Services^(b)		17,105		16,111
Card Member receivables^(c)		26,007		24,596
Less: Reserve for losses		175		167
Card Member receivables, net^(d)	$	25,832	$	24,429

Comprised of U.S. and International Consumer Services.
Comprised of Corporate and Small Business Services.
Net of deferred discount revenue totaling $87 million and $68 million as of March 31, 2019 and December 31, 2018, respectively.
Card Member receivables modified in a troubled debt restructuring (TDR) program were immaterial.

Card Member loans as of March 31, 2019 and December 31, 2018 consisted of:

(Millions)		2019		2018
Global Consumer Services Group^(a)	$	643	$	641
Less: Reserve for losses		6		5
Card Member loans, net^(b)	$	637	$	636

The following table presents the aging of Card Member receivables and Card Member loans as of March 31, 2019 and December 31, 2018:

				30-59		60-89
				Days		Days		90+ Days
2019(Millions)		Current		Past Due		Past Due		Past Due		Total
Card Member Receivables:
Global Consumer Services Group	$	8,840	$	23	$	13	$	26	$	8,902
Global Commercial Services
Global Small Business Services		1,981		8		4		8		2,001
Global Corporate Payments^(a)		(b)		(b)		(b)		95		15,104
Card Member Loans:
Global Consumer Services Group	$	638	$	2	$	1	$	2	$	643

				30-59		60-89
				Days		Days		90+ Days
2018(Millions)		Current		Past Due		Past Due		Past Due		Total
Card Member Receivables:
Global Consumer Services Group	$	8,432	$	17	$	12	$	24	$	8,485
Global Commercial Services
Global Small Business Services		1,787		7		4		7		1,805
Global Corporate Payments^(a)		(b)		(b)		(b)		103		14,306
Card Member Loans:
Global Consumer Services Group	$	636	$	2	$	1	$	2	$	641

For Global Corporate Payments Card Member receivables in Global Commercial Services, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if collection procedures are initiated on an account prior to the account becoming 90 days past billing, the associated Card Member receivable balance is classified as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes. See also (b).
Delinquency data for periods other than 90+ days past billing is not available due to system constraints. Therefore, such data has not been utilized for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances.

The following tables present the key credit quality indicators as of or for the three months ended March 31:

	2019				2018
			30+ Days				30+ Days
	Net		Past Due		Net		Past Due
	Write-off		as a % of		Write-off		as a % of
	Rate	^(a)	Total		Rate	^(a)	Total
Card Member Receivables:
Global Consumer Services Group	1.20	%	0.70	%	1.25	%	1.00	%
Global Small Business Services	1.47	%	1.00	%	1.42	%	1.30	%
Card Member Loans:
Global Consumer Services Group	1.25	%	0.78	%	1.40	%	0.89	%

	2019				2018
	Net Loss		90+ Days		Net Loss		90+ Days
	Ratio as a		Past		Ratio as a		Past
	% of		Billing		% of		Billing
	Charge		as a % of		Charge		as a % of
	Volume	^(b)	Receivables		Volume	^(b)	Receivables
Card Member Receivables:
Global Corporate Payments	0.06	%	0.63	%	0.07	%	0.86	%

Represents the amount of Card Member receivables or Card Member loans owned by Credco that are written off, net of recoveries, expressed as a percentage of the average Card Member receivables or Card Member loans balances in each of the periods indicated.
Represents the amount of Card Member receivables owned by Credco that are written off, net of recoveries, expressed as a percentage of the volume of Card Member receivables purchased by Credco in each of the periods indicated.