XML 91 R79.htm IDEA: XBRL DOCUMENT v3.5.0.2
Non-Interest Revenue and Expense Detail (Details 2) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Sep. 30, 2016
Sep. 30, 2015
Details Of Certain Statements Of Income Lines Details [Abstract]        
Professional services $ 630 $ 687 $ 1,862 $ 1,966
Occupancy and equipment 429 523 1,332 1,372
Card and merchant-related fraud losses 67 64 182 247
Communications 68 84 231 257
Gain on sale of held for sale (HFS) portfolio 0 0 (1,218) 0
Other 304 277 999 727
Total other, net $ 1,498 $ 1,635 $ 3,388 $ 4,569