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Non-Interest Revenue and Expense Detail (Details 2) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Details Of Certain Statements Of Income Lines Details [Abstract]        
Professional services $ 687 $ 731 $ 1,966 $ 2,240
Occupancy and equipment 523 432 1,372 1,361
Card and merchant-related fraud Losses 64 96 247 282
Communications 84 91 257 285
Gain on business travel joint venture 0 (15) 0 (641)
Other 277 261 727 866
Total other, net $ 1,635 $ 1,596 $ 4,569 $ 4,393