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Earnings Per Common Share (EPS) (Details) (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Sep. 30, 2011
Basic and diluted:        
Income from continuing operations $ 1,250 $ 1,235 $ 3,845 $ 3,707
Earnings allocated to participating share awards (14) (15) (42) (44)
Income from discontinued operations, net of tax 0 0 0 36
Net income attributable to common shareholders 1,236 1,220 3,803 3,699
Denominator:        
Basic: Weighted-average common stock 1,126 1,175 1,143 1,184
Add: weighted-average stock options 6 6 6 7
Diluted 1,132 1,181 1,149 1,191
Earnings Per Share, Basic [Abstract]        
Income from continuing operations attributable to common shareholders $ 1.10 $ 1.04 $ 3.33 $ 3.09
Income from discontinued operations $ 0 $ 0 $ 0 $ 0.03
Net income attributable to common shareholders $ 1.10 $ 1.04 $ 3.33 $ 3.12
Earnings Per Share, Diluted [Abstract]        
Income from continuing operations attributable to common shareholders $ 1.09 $ 1.03 $ 3.31 $ 3.08
Income from discontinued operations $ 0 $ 0 $ 0 $ 0.03
Net income attributable to common shareholders $ 1.09 $ 1.03 $ 3.31 $ 3.11
Earnings Per Common Share Eps Textuals [Abstract]        
Subordinated debentures $ 750 $ 750 $ 750 $ 750
Stock Options [Member]
       
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Antidilutive securities excluded from computation of earnings per share, amount 8 19 8 19