Consolidated Balance Sheets (USD $)	Sep. 30, 2012	Dec. 31, 2011
Cash and cash equivalents
Cash and due from banks	$ 3,817,000,000	$ 3,514,000,000
Interest-bearing deposits in other banks (including securities purchased under resale agreements)	21,158,000,000	20,572,000,000
Short-term investment securities	168,000,000	807,000,000
Total	25,143,000,000	24,893,000,000
Accounts receivable
Cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity), less reserves	41,910,000,000	40,452,000,000
Other receivables, less reserves	3,272,000,000	3,657,000,000
Loans
Cardmember loans, (includes gross loans available to settle obligations of a consolidated variable interest entity), less reserves	60,291,000,000	60,747,000,000
Other loans, less reserves	500,000,000	419,000,000
Investment securities	6,060,000,000	7,147,000,000
Premises and equipment, at cost, less accumulated depreciation	3,553,000,000	3,367,000,000
Other assets (includes restricted cash of consolidated variable interest entities)	12,144,000,000	12,655,000,000
Total assets	152,873,000,000	153,337,000,000
Liabilities
Customer deposits	37,195,000,000	37,898,000,000
Travelers Cheques outstanding	4,454,000,000	5,123,000,000
Accounts payable	13,093,000,000	10,458,000,000
Short-term borrowings	4,027,000,000	4,337,000,000
Long-term debt (includes debt issued by consolidated variable interest entities)	56,271,000,000	59,570,000,000
Other liabilities	18,355,000,000	17,157,000,000
Total liabilities	133,395,000,000	134,543,000,000
Shareholders' Equity
Common shares	224,000,000	232,000,000
Additional paid-in capital	12,166,000,000	12,217,000,000
Retained earnings	7,923,000,000	7,221,000,000
Accumulated other comprehensive (loss) income
Net unrealized securities gains, net of tax	340,000,000	288,000,000
Net unrealized derivatives losses, net of tax	0	(1,000,000)
Foreign currency translation adjustments, net of tax	(728,000,000)	(682,000,000)
Net unrealized pension and other postretirement benefit losses, net of tax	(447,000,000)	(481,000,000)
Total accumulated other comprehensive loss	(835,000,000)	(876,000,000)
Total shareholders' equity	19,478,000,000	18,794,000,000
Total liabilities and shareholders' equity	$ 152,873,000,000	$ 153,337,000,000