Reportable Operating Segments and Geographic Operations (Tables)

12 Months Ended

Dec. 31, 2024

The following tables present certain selected financial information for our reportable operating segments and Corporate & Other as of or for the years ended December 31, 2024, 2023 and 2022.

TABLE 24.1: SELECTED FINANCIAL INFORMATION BY SEGMENT


(Millions)	USCS		CS		ICS		GMNS		Corporate & Other (a)		Consolidated
2024
Total non-interest revenues	$	20,137	$	13,219	$	10,369	$	6,729	$	(48)	$	50,406
Revenue from contracts with customers (b)	14,481		11,559		6,766		6,051		(32)		38,825
Interest income	14,430		4,374		2,331		52		2,608		23,795
Interest expense	3,140		1,734		1,239		(703)		2,842		8,252
Net interest income	11,290		2,640		1,092		755		(234)		15,543
Total revenues net of interest expense	31,427		15,859		11,461		7,484		(282)		65,949
Provisions for credit losses	3,029		1,389		726		42		(1)		5,185
Total revenues net of interest expense after provisions for credit losses	28,398		14,470		10,735		7,442		(281)		60,764
Expenses
Card Member rewards, business development and Card Member services (c)	14,329		6,504		5,243		1,148		43		27,267
Marketing	3,051		1,319		1,235		411		24		6,040
Salaries and employee benefits and other operating expenses	4,641		3,142		3,226		1,485		2,068		14,562
Total expenses	22,021		10,965		9,704		3,044		2,135		47,869
Pretax income (loss)	$	6,377	$	3,505	$	1,031	$	4,398	$	(2,416)	$	12,895
Total assets	$	114,228	$	58,969	$	42,879	$	17,712	$	37,673	$	271,461


(Millions)	USCS		CS		ICS		GMNS		Corporate & Other (a)		Consolidated
2023
Total non-interest revenues	$	18,464	$	12,931	$	9,472	$	6,620	$	(106)	$	47,381
Revenue from contracts with customers (b)	13,715		11,379		6,155		6,006		(37)		37,218
Interest income	12,336		3,328		2,076		57		2,186		19,983
Interest expense	2,684		1,483		1,118		(719)		2,283		6,849
Net interest income	9,652		1,845		958		776		(97)		13,134
Total revenues net of interest expense	28,116		14,776		10,430		7,396		(203)		60,515
Provisions for credit losses	2,855		1,313		727		27		1		4,923
Total revenues net of interest expense after provisions for credit losses	25,261		13,463		9,703		7,369		(204)		55,592
Expenses
Card Member rewards, business development and Card Member services (c)	12,808		6,332		4,588		1,218		46		24,992
Marketing	2,585		1,090		1,081		437		20		5,213
Salaries and employee benefits and other operating expenses	4,435		3,180		3,061		2,058		2,140		14,874
Total expenses	19,828		10,602		8,730		3,713		2,206		45,079
Pretax income (loss)	$	5,433	$	2,861	$	973	$	3,656	$	(2,410)	$	10,513
Total assets	$	107,158	$	55,361	$	42,234	$	23,714	$	32,641	$	261,108


(Millions)	USCS		CS		ICS		GMNS		Corporate & Other (a)		Consolidated
2022
Total non-interest revenues	$	16,440	$	12,196	$	8,262	$	6,123	$	(54)	$	42,967
Revenue from contracts with customers (b)	12,478		10,844		5,301		5,603		(7)		34,219
Interest income	8,457		2,070		1,453		23		655		12,658
Interest expense	983		697		654		(329)		758		2,763
Net interest income	7,474		1,373		799		352		(103)		9,895
Total revenues net of interest expense	23,914		13,569		9,061		6,475		(157)		52,862
Provisions for credit losses	1,021		565		584		7		5		2,182
Total revenues net of interest expense after provisions for credit losses	22,893		13,004		8,477		6,468		(162)		50,680
Expenses
Card Member rewards, business development and Card Member services (c)	10,791		6,116		3,816		1,192		(11)		21,904
Marketing	2,744		1,122		1,146		419		27		5,458
Salaries and employee benefits and other operating expenses	3,958		2,886		2,937		1,903		2,049		13,733
Total expenses	17,493		10,124		7,899		3,514		2,065		41,095
Pretax income (loss)	$	5,400	$	2,880	$	578	$	2,954	$	(2,227)	$	9,585
Total assets	$	94,444	$	51,411	$	36,891	$	20,005	$	25,603	$	228,354

(a)Corporate & Other includes adjustments and eliminations for intersegment activity.

(b)Includes discount revenue, certain service fees and other revenue and processed revenues from customers.

(c)Card Member rewards, business development and Card Member services expenses are generally correlated to volumes or are variable based on usage.

Total revenues net of interest expense and pretax income

The following table presents our total revenues net of interest expense and pretax income (loss) from continuing operations in different geographic regions based, in part, upon internal allocations, which necessarily involve management’s judgment.

TABLE 24.2: SUMMARY OF TOTAL REVENUE AND PRETAX INCOME BY REGION


(Millions)	United States		EMEA(a)		APAC(a)		LACC(a)		Other Unallocated(b)		Consolidated
2024
Total revenues net of interest expense	$	51,471	$	6,216	$	4,698	$	3,845	$	(281)	$	65,949
Pretax income (loss) from continuing operations	12,919		935		656		803		(2,418)		12,895
2023
Total revenues net of interest expense	$	47,140	$	5,633	$	4,372	$	3,571	$	(201)	$	60,515
Pretax income (loss) from continuing operations	10,717		854		592		760		(2,410)		10,513
2022
Total revenues net of interest expense	$	41,396	$	4,871	$	3,835	$	2,917	$	(157)	$	52,862
Pretax income (loss) from continuing operations	10,383		550		376		500		(2,224)		9,585

(a)EMEA represents Europe, the Middle East and Africa; APAC represents Asia Pacific, Australia and New Zealand; and LACC represents Latin America, Canada and the Caribbean.

(b)Other Unallocated includes net costs which are not directly allocated to specific geographic regions, including costs related to the net negative interest spread on excess liquidity funding and executive office operations expenses.