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Customer Deposits (Details 1) - USD ($)
$ in Millions
Sep. 30, 2021
Dec. 31, 2020
U.S. retail deposits:    
Savings accounts – Direct $ 65,721 $ 63,512
Certificates of deposit:    
Direct 1,665 2,440
Third-party (brokered) 3,274 5,561
Sweep accounts – Third-party (brokered) 12,637 14,070
Other deposits:    
U.S. deposits 24 23
Non-U.S. deposits 23 22
Card Member credit balances ― U.S. and non-U.S. 982 1,247
Total customer deposits $ 84,326 $ 86,875