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Loans and Card Member Receivables (Details 4)
account in Thousands, $ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
USD ($)
account
Sep. 30, 2020
USD ($)
account
Sep. 30, 2021
USD ($)
account
Sep. 30, 2020
USD ($)
account
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 32 92 106 262
Account Balances | $ $ 293 $ 1,045 $ 962 $ 3,315
Card Member Loans        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 26 76 87 216
Account Balances | $ $ 177 $ 649 $ 636 $ 1,947
Average Interest Rate Reduction (as a percentage) 13.00% 14.00% 13.00% 14.00%
Card Member Receivables        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 5 13 16 38
Account Balances | $ $ 114 $ 231 $ 314 $ 1,049
Average Payment Term Extension (in months) 17 months 18 months 18 months 19 months
Other Loans        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 1 3 3 8
Account Balances | $ $ 2 $ 165 $ 12 $ 319
Average Interest Rate Reduction (as a percentage) 3.00% 3.00% 3.00% 3.00%
Average Payment Term Extension (in months) 17 months 17 months 16 months 16 months