Consolidated Balance Sheets - USD ($) $ in Millions	Mar. 31, 2021	Dec. 31, 2020
Cash and cash equivalents
Cash and due from banks	$ 2,662	$ 2,984
Interest-bearing deposits in other banks (includes securities purchased under resale agreements: 2021, $119; 2020, $92)	37,405	29,824
Short-term investment securities (includes restricted cash of consolidated variable interest entities: 2021, $46; 2020, $47)	213	157
Total cash and cash equivalents	40,280	32,965
Investment securities	21,270	21,631
Premises and equipment, less accumulated depreciation and amortization: 2021, $7,800; 2020, $7,540	4,943	5,015
Other assets, less reserves for credit losses: 2021, $67; 2020, $85	17,008	17,679
Total assets	193,067	191,367
Liabilities
Customer deposits	89,193	86,875
Accounts payable	8,585	9,444
Short-term borrowings	1,578	1,878
Long-term debt (includes debt issued by consolidated variable interest entities: 2021, $12,763; 2020, $12,760)	42,019	42,952
Other liabilities	27,243	27,234
Total liabilities	168,618	168,383
Contingencies (Note 7)
Shareholders’ Equity
Preferred shares, $1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of March 31, 2021 and December 31, 2020	0	0
Common shares, $0.20 par value, authorized 3.6 billion shares; issued and outstanding 803 million shares as of March 31, 2021 and 805 million shares as of December 31, 2020	161	161
Additional paid-in capital	11,878	11,881
Retained earnings	15,308	13,837
Accumulated other comprehensive income (loss)
Net unrealized debt securities gains (losses), net of tax	53	65
Foreign currency translation adjustments, net of tax	(2,246)	(2,229)
Net unrealized pension and other postretirement benefits, net of tax	(705)	(731)
Total accumulated other comprehensive income (loss)	(2,898)	(2,895)
Total shareholders’ equity	24,449	22,984
Total liabilities and shareholders’ equity	193,067	191,367
Card Member Receivables
Cash and cash equivalents
Financing receivables, net	41,800	43,434
Card Member Loans
Cash and cash equivalents
Financing receivables, net	65,633	68,029
Other Loans
Cash and cash equivalents
Financing receivables, net	$ 2,133	$ 2,614