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Summary of Significant Accounting Policies - Recently Issued and Adopted Accounting Standards (Details) - USD ($)
$ in Millions
Jan. 01, 2020
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Shareholders' equity   $ (22,984) $ (23,071) $ (22,290) $ (18,261)
Retained Earnings [Member]          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Shareholders' equity   (13,837) (13,871) (12,499) (8,307)
Card Member Receivables [Member]          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Receivable reserves   $ (267) (619) $ (573) $ (521)
Cumulative Effect, Period of Adoption, Adjustment [Member]          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Current and deferred tax impact $ 288        
Shareholders' equity [1]     882    
Cumulative Effect, Period of Adoption, Adjustment [Member] | Retained Earnings [Member]          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Shareholders' equity 882   882 [1]    
Cumulative Effect, Period of Adoption, Adjustment [Member] | Total Loans [Member]          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Increase in financing receivable, allowance 1,663        
Cumulative Effect, Period of Adoption, Adjustment [Member] | Card Member Receivables [Member]          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Increase in financing receivable, allowance (493)        
Receivable reserves $ 493   $ (126)    
[1] Represents $1,170 million, net of tax of $288 million, related to the impact as of January 1, 2020 of adopting the new accounting guidance for the recognition of credit losses on certain financial instruments.