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Loans and Card Member Receivables (Details 5)
account in Thousands, $ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
USD ($)
account
Sep. 30, 2019
USD ($)
account
Sep. 30, 2020
USD ($)
account
Sep. 30, 2019
USD ($)
account
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 92 23 262 61
Outstanding Balances | $ $ 1,045 $ 214 $ 3,315 $ 569
Card Member Loans [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 76 21 216 55
Outstanding Balances | $ $ 649 $ 160 $ 1,947 $ 425
Average Interest Rate Reduction (as a percentage) 14.00% 13.00% 14.00% 13.00%
Card Member Receivables [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 13 2 38 6
Outstanding Balances | $ $ 231 $ 54 $ 1,049 $ 144
Average Payment Term Extension (in months) 18 months 27 months 19 months 27 months
Other Loans [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 3   8  
Outstanding Balances | $ $ 165   $ 319  
Average Interest Rate Reduction (as a percentage) 3.00%   3.00%  
Average Payment Term Extension (in months) 17 months   16 months