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Loans and Card Member Receivables (Details 5)
account in Thousands, $ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
USD ($)
account
Jun. 30, 2019
USD ($)
account
Jun. 30, 2020
USD ($)
account
Jun. 30, 2019
USD ($)
account
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 143 19 170 38
Outstanding Balances | $ $ 2,001 $ 187 $ 2,270 $ 355
Card Member Loans [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 116 17 140 34
Outstanding Balances | $ $ 1,103 $ 137 $ 1,298 $ 265
Average Interest Rate Reduction (as a percentage) 14.00% 13.00% 14.00% 13.00%
Card Member Receivables [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 22 2 25 4
Outstanding Balances | $ $ 744 $ 50 $ 818 $ 90
Average Payment Term Extension (in months) 18 months 26 months 19 months 27 months
Other Loans [Member]        
Financing Receivable, Troubled Debt Restructuring [Line Items]        
Number of Accounts | account 5   5  
Outstanding Balances | $ $ 154   $ 154  
Average Interest Rate Reduction (as a percentage) 4.00%   4.00%  
Average Payment Term Extension (in months) 15 months   15 months