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Reportable Operating Segments (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Dec. 31, 2018
Segment Reporting Information [Line Items]          
Non-interest revenues $ 8,786 $ 8,183 $ 25,855 $ 24,233  
Revenue from contracts with customers 7,051 6,654 20,827 19,716  
Interest income 3,080 2,738 8,999 7,740  
Interest expense 877 777 2,663 2,109  
Total revenues, net of interest expense 10,989 10,144 32,191 29,864  
Net income 1,755 1,654 5,066 4,911  
Total assets 194,184 189,000 194,184 189,000 $ 188,602
Global Consumer Services Group [Member]          
Segment Reporting Information [Line Items]          
Non-interest revenues 4,048 3,680 11,790 10,849  
Revenue from contracts with customers 2,788 2,577 8,153 7,611  
Interest income 2,402 2,140 6,971 6,083  
Interest expense 457 404 1,380 1,101  
Total revenues, net of interest expense 5,993 5,416 17,381 15,831  
Net income 857 779 2,416 2,375  
Total assets 99,000 100,000 99,000 100,000  
Global Commercial Services [Member]          
Segment Reporting Information [Line Items]          
Non-interest revenues 3,155 2,980 9,342 8,795  
Revenue from contracts with customers 2,722 2,593 8,070 7,628  
Interest income 485 416 1,407 1,186  
Interest expense 255 218 753 593  
Total revenues, net of interest expense 3,385 3,178 9,996 9,388  
Net income 629 606 1,859 1,716  
Total assets 54,000 53,000 54,000 53,000  
Global Merchant and Network Services [Member]          
Segment Reporting Information [Line Items]          
Non-interest revenues 1,563 1,494 4,653 4,539  
Revenue from contracts with customers 1,540 1,479 4,595 4,465  
Interest income 6 6 22 22  
Interest expense (94) (78) (288) (205)  
Total revenues, net of interest expense 1,663 1,578 4,963 4,766  
Net income 600 580 1,863 1,639  
Total assets 17,000 21,000 17,000 21,000  
Corporate and Other [Member]          
Segment Reporting Information [Line Items]          
Non-interest revenues 20 29 70 50  
Revenue from contracts with customers 1 5 9 12  
Interest income 187 176 599 449  
Interest expense 259 233 818 620  
Total revenues, net of interest expense (52) (28) (149) (121)  
Net income (331) (311) (1,072) (819)  
Total assets $ 24,000 $ 15,000 $ 24,000 $ 15,000