Consolidated Balance Sheets - USD ($) $ in Millions	Sep. 30, 2019	Dec. 31, 2018
Cash and cash equivalents
Cash and due from banks	$ 3,169	$ 3,253
Interest-bearing deposits in other banks (includes securities purchased under resale agreements)	21,081	24,026
Short-term investment securities	16	166
Total cash and cash equivalents	24,266	27,445
Accounts receivable
Card Member receivables (includes gross receivables available to settle obligations of consolidated variable interest entity), less reserves	56,010	55,320
Other receivables, less reserves	2,846	2,907
Loans
Card Member loans (includes gross loans available to settle obligations of consolidated variable interest entity), less reserves	81,423	79,720
Other loans, less reserves	4,340	3,676
Investment securities	8,445	4,647
Premises and equipment, less accumulated depreciation and amortization	4,715	4,416
Other assets (includes restricted cash of consolidated variable interest entities)	12,139	10,471
Total assets	194,184	188,602
Liabilities
Customer deposits	73,298	69,960
Travelers Cheques and other prepaid products	1,864	2,295
Accounts payable	12,866	12,255
Short-term borrowings	2,818	3,100
Long-term debt (includes debt issued by consolidated variable interest entities)	58,474	58,423
Other liabilities	21,839	20,279
Total liabilities	171,159	166,312
Contingencies (Note 7)
Shareholders' Equity
Preferred shares	0	0
Common shares	165	170
Additional paid-in capital	11,869	12,218
Retained earnings	13,652	12,499
Accumulated other comprehensive loss
Net unrealized debt securities gains (losses), net of tax	38	(8)
Foreign currency translation adjustments, net of tax	(2,220)	(2,133)
Net unrealized pension and other postretirement benefits, net of tax	(479)	(456)
Total accumulated other comprehensive loss	(2,661)	(2,597)
Total shareholders' equity	23,025	22,290
Total liabilities and shareholders' equity	$ 194,184	$ 188,602