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Reportable Operating Segments (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Dec. 31, 2018
Segment Reporting Information [Line Items]          
Non-interest revenues $ 8,764 $ 8,173 $ 17,069 $ 16,050  
Revenue from contracts with customers 7,080 6,674 13,776 13,061  
Interest income 2,965 2,540 5,919 5,002  
Interest expense 891 711 1,786 1,332  
Total revenues, net of interest expense 10,838 10,002 21,202 19,720  
Net income 1,761 1,623 3,311 3,257  
Total assets 197,603 185,000 197,603 185,000 $ 188,602
Global Consumer Services Group [Member]          
Segment Reporting Information [Line Items]          
Non-interest revenues 4,001 3,678 7,742 7,169  
Revenue from contracts with customers 2,787 2,596 5,364 5,034  
Interest income 2,297 1,994 4,569 3,943  
Interest expense 464 370 923 697  
Total revenues, net of interest expense 5,834 5,302 11,388 10,415  
Net income 738 770 1,559 1,596  
Total assets 102,000 96,000 102,000 96,000  
Global Commercial Services [Member]          
Segment Reporting Information [Line Items]          
Non-interest revenues 3,167 2,977 6,187 5,815  
Revenue from contracts with customers 2,741 2,581 5,348 5,034  
Interest income 468 393 922 770  
Interest expense 257 204 498 375  
Total revenues, net of interest expense 3,378 3,166 6,611 6,210  
Net income 644 564 1,230 1,110  
Total assets 55,000 52,000 55,000 52,000  
Global Merchant and Network Services [Member]          
Segment Reporting Information [Line Items]          
Non-interest revenues 1,565 1,513 3,090 3,045  
Revenue from contracts with customers 1,551 1,495 3,055 2,986  
Interest income 7 7 16 16  
Interest expense (101) (68) (194) (127)  
Total revenues, net of interest expense 1,673 1,588 3,300 3,188  
Net income 632 543 1,263 1,059  
Total assets 22,000 20,000 22,000 20,000  
Corporate and Other [Member]          
Segment Reporting Information [Line Items]          
Non-interest revenues 31 5 50 21  
Revenue from contracts with customers 1 2 9 7  
Interest income 193 146 412 273  
Interest expense 271 205 559 387  
Total revenues, net of interest expense (47) (54) (97) (93)  
Net income (253) (254) (741) (508)  
Total assets $ 19,000 $ 17,000 $ 19,000 $ 17,000