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SEGMENT INFORMATION
 3 Months Ended
Mar. 31, 2022
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
We manage our business with three reportable segments: Retail, Group and Specialty, and Healthcare Services. The reportable segments are based on a combination of the type of health plan customer and adjacent businesses centered on well-being solutions for our health plans and other customers, as described below. These segment groupings are consistent with information used by our Chief Executive Officer, the Chief Operating Decision Maker, to assess performance and allocate resources.
The Retail segment consists of Medicare benefits, marketed to individuals or directly via group Medicare accounts. In addition, the Retail segment also includes our contract with CMS to administer the Limited Income Newly Eligible Transition, or LI-NET, prescription drug plan program and contracts with various states to provide Medicaid, including Temporary Assistance for Needy Families, or TANF, dual eligible demonstration, and Long-Term Support Services benefits, which we refer to collectively as our state-based contracts. The Group and Specialty segment consists of employer group commercial fully-insured medical and specialty health insurance benefits marketed to individuals and employer groups, including dental, vision, and other supplemental health benefits, as well as administrative services only, or ASO products. In addition, our Group and Specialty segment includes our military services business, primarily our TRICARE T2017 East Region contract. The Healthcare Services segment includes pharmacy, provider, and home services, along with other services and capabilities to promote wellness and advance population health. The operations of the recently acquired full ownership of Kindred at Home, as well as the company's strategic partnership with WCAS to develop and operate senior-focused, payor-agnostic, primary care centers are also included in the Healthcare Services segment.
Our Healthcare Services intersegment revenues primarily relate to managing prescription drug coverage for members of our other segments through Humana Pharmacy Solutions®, or HPS, and includes the operations of Humana Pharmacy, Inc., our mail order pharmacy business. These revenues consist of the prescription price (ingredient cost plus dispensing fee), including the portion to be settled with the member (co-share) or with the government (subsidies), plus any associated administrative fees. Services revenues related to the distribution of
prescriptions by third party retail pharmacies in our networks are recognized when the claim is processed and product revenues from dispensing prescriptions from our mail order pharmacies are recorded when the prescription or product is shipped. Our pharmacy operations, which are responsible for designing pharmacy benefits, including defining member co-share responsibilities, determining formulary listings, contracting with retail pharmacies, confirming member eligibility, reviewing drug utilization, and processing claims, act as a principal in the arrangement on behalf of members in our other segments. As principal, our Healthcare Services segment reports revenues on a gross basis, including co-share amounts from members collected by third party retail pharmacies at the point of service.
In addition, our Healthcare Services intersegment revenues include revenues earned by certain owned providers derived from risk-based and non-risk-based managed care agreements with our health plans. Under risk based agreements, the provider receives a monthly capitated fee that varies depending on the demographics and health status of the member, for each member assigned to these owned providers by our health plans. The owned provider assumes the economic risk of funding the assigned members’ healthcare services. Under non risk-based agreements, our health plans retain the economic risk of funding the assigned members' healthcare services. Our Healthcare Services segment reports provider services revenues associated with risk-based agreements on a gross basis, whereby capitation fee revenue is recognized in the period in which the assigned members are entitled to receive healthcare services. Provider services revenues associated with non-risk-based agreements are presented net of associated healthcare costs.
We present our condensed consolidated results of operations from the perspective of the health plans. As a result, the cost of providing benefits to our members, whether provided via a third party provider or internally through a stand-alone subsidiary, is classified as benefits expense and excludes the portion of the cost for which the health plans do not bear responsibility, including member co-share amounts and government subsidies of $4.0 billion and $3.6 billion for the three months ended March 31, 2022 and 2021, respectively. In addition, depreciation and amortization expense associated with certain businesses in our Healthcare Services segment delivering benefits to our members, primarily associated with our provider services and pharmacy operations, are included with benefits expense. The amount of this expense was $30 million and $26 million for the three months ended March 31, 2022 and 2021, respectively.
Other than those described previously, the accounting policies of each segment are the same and are described in Note 2 to the consolidated financial statements included in our 2021 Form 10-K. Transactions between reportable segments primarily consist of sales of services rendered by our Healthcare Services segment, primarily pharmacy, provider, and home solutions services, to our Retail and Group and Specialty segment customers. Intersegment sales and expenses are recorded at fair value and eliminated in consolidation. Members served by our segments often use the same provider networks, enabling us in some instances to obtain more favorable contract terms with providers. Our segments also share indirect costs and assets. As a result, the profitability of each segment is interdependent. We allocate most operating expenses to our segments. Assets and certain corporate income and expenses are not allocated to the segments, including the portion of investment income not supporting segment operations, interest expense on corporate debt, and certain other corporate expenses. These items are managed at a corporate level. These corporate amounts are reported separately from our reportable segments and are included with intersegment eliminations in the tables presenting segment results below.
Our segment results were as follows for the three months ended March 31, 2022 and 2021:
RetailGroup and SpecialtyHealthcare
Services		Eliminations/
Corporate		Consolidated
Three months ended March 31, 2022(in millions)
External revenues
Premiums:
Individual Medicare Advantage$17,052 $— $— $— $17,052 
Group Medicare Advantage1,875 — — — 1,875 
Medicare stand-alone PDP639 — — — 639 
Total Medicare19,566 — — — 19,566 
Fully-insured182 972 — — 1,154 
Specialty— 429 — — 429 
Medicaid and other1,554 — — — 1,554 
Total premiums21,302 1,401 — — 22,703 
Services revenue:
Home solutions— — 726 — 726 
Provider services— — 113 — 113 
ASO and other6 195 — — 201 
Pharmacy solutions— — 224 — 224 
Total services revenue6 195 1,063 — 1,264 
Total external revenues 21,308 1,596 1,063 — 23,967 
Intersegment revenues
Services— 14 5,177 (5,191)— 
Products— — 2,446 (2,446)— 
Total intersegment revenues— 14 7,623 (7,637)— 
Investment income43 3 2 (45)3 
Total revenues21,351 1,613 8,688 (7,682)23,970 
Operating expenses:
Benefits18,750 1,046 — (171)19,625 
Operating costs1,694 413 8,185 (7,406)2,886 
Depreciation and amortization123 22 53 (28)170 
Total operating expenses20,567 1,481 8,238 (7,605)22,681 
Income (loss) from operations784 132 450 (77)1,289 
Interest expense— — — 90 90 
Other income, net— — — (21)(21)
Income before income taxes and equity in net earnings 784 132 450 (146)1,220 
Equity in net losses— — (4)— (4)
Segment earnings$784 $132 $446 $(146)$1,216 
Less: noncontrolling interests— — — — — 
Segment earnings attributable to Humana$784 $132 $446 $(146)$1,216 
RetailGroup and SpecialtyHealthcare
Services		Eliminations/
Corporate		Consolidated
Three months ended March 31, 2021(in millions)
External Revenues
Premiums:
Individual Medicare Advantage$14,815 $— $— $— $14,815 
Group Medicare Advantage1,755 — — — 1,755 
Medicare stand-alone PDP664 — — — 664 
Total Medicare17,234 — — — 17,234 
Fully-insured178 1,099 — — 1,277 
Specialty— 434 — — 434 
Medicaid and other1,179 — — — 1,179 
Total premiums18,591 1,533 — — 20,124 
Services revenue:
Home solutions— — 24 — 24 
Provider services— — 91 — 91 
ASO and other5 190 — — 195 
Pharmacy solutions— — 156 — 156 
Total services revenue5 190 271 — 466 
Total external revenues 18,596 1,723 271 — 20,590 
Intersegment revenues
Services— 10 4,774 (4,784)— 
Products— — 2,152 (2,152)— 
Total intersegment revenues— 10 6,926 (6,936)— 
Investment income52 4 1 21 78 
Total revenues18,648 1,737 7,198 (6,915)20,668 
Operating expenses:
Benefits16,299 1,145 — (148)17,296 
Operating costs1,451 397 6,910 (6,751)2,007 
Depreciation and amortization104 21 40 (23)142 
Total operating expenses17,854 1,563 6,950 (6,922)19,445 
Income from operations794 174 248 7 1,223 
Interest expense— — — 68 68 
Other expense, net— — — 115 115 
Income (loss) before income taxes and equity in net earnings794 174 248 (176)1,040 
Equity in net earnings— — 21 — 21 
Segment earnings (loss)$794 $174 $269 $(176)$1,061