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SEGMENT INFORMATION (Tables)
6 Months Ended
Jun. 30, 2021
Segment Reporting [Abstract]  
Schedule of Segment Results
Our segment results were as follows for the three and six months ended June 30, 2021 and 2020:
RetailGroup and SpecialtyHealthcare
Services
Eliminations/
Corporate
Consolidated
Three months ended June 30, 2021(in millions)
External revenues
Premiums:
Individual Medicare Advantage$14,585 $— $— $— $14,585 
Group Medicare Advantage1,775 — — — 1,775 
Medicare stand-alone PDP662 — — — 662 
Total Medicare17,022 — — — 17,022 
Fully-insured182 1,078 — — 1,260 
Specialty— 432 — — 432 
Medicaid and other1,264 — — — 1,264 
Total premiums18,468 1,510 — — 19,978 
Services revenue:
Provider— — 122 — 122 
ASO and other12 194 — — 206 
Pharmacy— — 163 — 163 
Total services revenue12 194 285 — 491 
Total external revenues 18,480 1,704 285 — 20,469 
Intersegment revenues
Services— 10 4,977 (4,987)— 
Products— — 2,261 (2,261)— 
Total intersegment revenues— 10 7,238 (7,248)— 
Investment income65 106 176 
Total revenues18,545 1,718 7,524 (7,142)20,645 
Operating expenses:
Benefits16,068 1,247 — (166)17,149 
Operating costs1,533 409 7,205 (7,031)2,116 
Depreciation and amortization108 22 41 (27)144 
Total operating expenses17,709 1,678 7,246 (7,224)19,409 
Income from operations836 40 278 82 1,236 
Interest expense— — — 79 79 
Other expense, net— — — 419 419 
Income (loss) before income taxes and equity in net earnings 836 40 278 (416)738 
Equity in net earnings— — 33 — 33 
Segment earnings (loss)$836 $40 $311 $(416)$771 
RetailGroup and SpecialtyHealthcare
Services
Eliminations/
Corporate
Consolidated
Three months ended June 30, 2020(in millions)
External revenues
Premiums:
Individual Medicare Advantage$13,005 $— $— $— $13,005 
Group Medicare Advantage1,976 — — — 1,976 
Medicare stand-alone PDP731 — — — 731 
Total Medicare15,712 — — — 15,712 
Fully-insured169 1,208 — — 1,377 
Specialty— 425 — — 425 
Medicaid and other1,042 — — — 1,042 
Total premiums16,923 1,633 — — 18,556 
Services revenue:
Provider— — 105 — 105 
ASO and other192 — — 198 
Pharmacy— — 147 — 147 
Total services revenue192 252 — 450 
Total external revenues 16,929 1,825 252 — 19,006 
Intersegment revenues
Services— 4,712 (4,718)— 
Products— — 1,977 (1,977)— 
Total intersegment revenues— 6,689 (6,695)— 
Investment income32 — 41 77 
Total revenues16,961 1,835 6,941 (6,654)19,083 
Operating expenses:
Benefits13,251 1,094 — (170)14,175 
Operating costs1,638 435 6,603 (6,322)2,354 
Depreciation and amortization83 19 46 (29)119 
Total operating expenses14,972 1,548 6,649 (6,521)16,648 
Income (loss) from operations1,989 287 292 (133)2,435 
Interest expense— — — 76 76 
Other income, net— — — (227)(227)
Income before income taxes and equity in net earnings 1,989 287 292 18 2,586 
Equity in net earnings— — 25 — 25 
Segment earnings$1,989 $287 $317 $18 $2,611 
RetailGroup and SpecialtyHealthcare
Services
Eliminations/
Corporate
Consolidated
Six months ended June 30, 2021(in millions)
External revenues
Premiums:
Individual Medicare Advantage$29,400 $— $— $— $29,400 
Group Medicare Advantage3,530 — — — 3,530 
Medicare stand-alone PDP1,326 — — — 1,326 
Total Medicare34,256 — — — 34,256 
Fully-insured360 2,177 — — 2,537 
Specialty— 866 — — 866 
Medicaid and other2,443 — — — 2,443 
Total premiums37,059 3,043 — — 40,102 
Services revenue:
Provider— — 237 — 237 
ASO and other17 384 — — 401 
Pharmacy— — 319 — 319 
Total services revenue17 384 556 — 957 
Total external revenues 37,076 3,427 556 — 41,059 
Intersegment revenues
Services— 20 9,751 (9,771)— 
Products— — 4,413 (4,413)— 
Total intersegment revenues— 20 14,164 (14,184)— 
Investment income117 127 254 
Total revenues37,193 3,455 14,722 (14,057)41,313 
Operating expenses:
Benefits32,367 2,392 — (314)34,445 
Operating costs2,984 806 14,115 (13,782)4,123 
Depreciation and amortization212 43 81 (50)286 
Total operating expenses35,563 3,241 14,196 (14,146)38,854 
Income from operations1,630 214 526 89 2,459 
Interest expense— — — 147 147 
Other expense, net— — — 534 534 
Income (loss) before income taxes and equity in net earnings 1,630 214 526 (592)1,778 
Equity in net earnings— — 54 — 54 
Segment earnings (loss)$1,630 $214 $580 $(592)$1,832 
RetailGroup and SpecialtyHealthcare
Services
Eliminations/
Corporate
Consolidated
Six months ended June 30, 2020(in millions)
External Revenues
Premiums:
Individual Medicare Advantage$25,799 $— $— $— $25,799 
Group Medicare Advantage3,987 — — — 3,987 
Medicare stand-alone PDP1,486 — — — 1,486 
Total Medicare31,272 — — — 31,272 
Fully-insured332 2,437 — — 2,769 
Specialty— 854 — — 854 
Medicaid and other2,023 — — — 2,023 
Total premiums33,627 3,291 — — 36,918 
Services revenue:
Provider— — 209 — 209 
ASO and other10 387 — — 397 
Pharmacy— — 268 — 268 
Total services revenue10 387 477 — 874 
Total external revenues 33,637 3,678 477 — 37,792 
Intersegment revenues
Services— 13 9,662 (9,675)— 
Products— — 3,887 (3,887)— 
Total intersegment revenues— 13 13,549 (13,562)— 
Investment income86 — 131 226 
Total revenues33,723 3,700 14,026 (13,431)38,018 
Operating expenses:
Benefits27,715 2,405 — (316)29,804 
Operating costs3,170 864 13,403 (12,966)4,471 
Depreciation and amortization164 39 89 (58)234 
Total operating expenses31,049 3,308 13,492 (13,340)34,509 
Income (loss) from operations2,674 392 534 (91)3,509 
Interest expense— — — 136 136 
Other expense, net— — — 70 70 
Income (loss) before income taxes and equity in net earnings2,674 392 534 (297)3,303 
Equity in net earnings— — 33 — 33 
Segment earnings (loss)$2,674 $392 $567 $(297)$3,336