SEGMENT INFORMATION (Tables)

9 Months Ended

Sep. 30, 2020

Segment Reporting [Abstract]

Schedule of Segment Results

Our segment results were as follows for the three and nine months ended September 30, 2020 and 2019:

	Retail		Group and Specialty		Healthcare Services		Eliminations/ Corporate		Consolidated
Three months ended September 30, 2020	(in millions)
External revenues
Premiums:
Individual Medicare Advantage	$	12,949	$	—	$	—	$	—	$	12,949
Group Medicare Advantage	1,880		—		—		—		1,880
Medicare stand-alone PDP	622		—		—		—		622
Total Medicare	15,451		—		—		—		15,451
Fully-insured	177		1,169		—		602		1,948
Specialty	—		424		—		—		424
Medicaid and other	1,081		—		—		—		1,081
Total premiums	16,709		1,593		—		602		18,904
Services revenue:
Provider	—		—		107		—		107
ASO and other	4		189		—		—		193
Pharmacy	—		—		157		—		157
Total services revenue	4		189		264		—		457
Total external revenues	16,713		1,782		264		602		19,361
Intersegment revenues
Services	—		9		4,852		(4,861)		—
Products	—		—		2,013		(2,013)		—
Total intersegment revenues	—		9		6,865		(6,874)		—
Investment income	28		3		2		681		714
Total revenues	16,741		1,794		7,131		(5,591)		20,075
Operating expenses:
Benefits	14,224		1,481		—		(94)		15,611
Operating costs	1,877		452		6,871		(6,687)		2,513
Depreciation and amortization	87		21		46		(26)		128
Total operating expenses	16,188		1,954		6,917		(6,807)		18,252
Income (loss) from operations	553		(160)		214		1,216		1,823
Interest expense	—		—		—		75		75
Other income, net	—		—		—		(7)		(7)
Income (loss) before income taxes and equity in net earnings	553		(160)		214		1,148		1,755
Equity in net earnings	—		—		35		—		35
Segment earnings (loss)	$	553	$	(160)	$	249	$	1,148	$	1,790

	Retail		Group and Specialty		Healthcare Services		Eliminations/ Corporate		Consolidated
Three months ended September 30, 2019	(in millions)
External revenues
Premiums:
Individual Medicare Advantage	$	10,752	$	—	$	—	$	—	$	10,752
Group Medicare Advantage	1,609		—		—		—		1,609
Medicare stand-alone PDP	781		—		—		—		781
Total Medicare	13,142		—		—		—		13,142
Fully-insured	150		1,278		—		—		1,428
Specialty	—		400		—		—		400
Medicaid and other	742		—		—		—		742
Total premiums	14,034		1,678		—		—		15,712
Services revenue:
Provider	—		—		136		—		136
ASO and other	4		200		—		—		204
Pharmacy	—		—		53		—		53
Total services revenue	4		200		189		—		393
Total external revenues	14,038		1,878		189		—		16,105
Intersegment revenues
Services	—		4		4,654		(4,658)		—
Products	—		—		1,759		(1,759)		—
Total intersegment revenues	—		4		6,413		(6,417)		—
Investment income	50		7		—		79		136
Total revenues	14,088		1,889		6,602		(6,338)		16,241
Operating expenses:
Benefits	12,050		1,448		—		(141)		13,357
Operating costs	1,310		413		6,348		(6,182)		1,889
Depreciation and amortization	89		24		43		(29)		127
Total operating expenses	13,449		1,885		6,391		(6,352)		15,373
Income from operations	639		4		211		14		868
Interest expense	—		—		—		62		62
Other income, net	—		—		—		(82)		(82)
Income before income taxes and equity in net earnings	639		4		211		34		888
Equity in net earnings	—		—		1		—		1
Segment earnings	$	639	$	4	$	212	$	34	$	889

	Retail		Group and Specialty		Healthcare Services		Eliminations/ Corporate		Consolidated
Nine months ended September 30, 2020	(in millions)
External revenues
Premiums:
Individual Medicare Advantage	$	38,748	$	—	$	—	$	—	$	38,748
Group Medicare Advantage	5,867		—		—		—		5,867
Medicare stand-alone PDP	2,108		—		—		—		2,108
Total Medicare	46,723		—		—		—		46,723
Fully-insured	509		3,606		—		602		4,717
Specialty	—		1,278		—		—		1,278
Medicaid and other	3,104		—		—		—		3,104
Total premiums	50,336		4,884		—		602		55,822
Services revenue:
Provider	—		—		316		—		316
ASO and other	14		576		—		—		590
Pharmacy	—		—		425		—		425
Total services revenue	14		576		741		—		1,331
Total external revenues	50,350		5,460		741		602		57,153
Intersegment revenues
Services	—		22		14,514		(14,536)		—
Products	—		—		5,900		(5,900)		—
Total intersegment revenues	—		22		20,414		(20,436)		—
Investment income	114		12		2		812		940
Total revenues	50,464		5,494		21,157		(19,022)		58,093
Operating expenses:
Benefits	41,939		3,886		—		(410)		45,415
Operating costs	5,047		1,316		20,274		(19,653)		6,984
Depreciation and amortization	251		60		135		(84)		362
Total operating expenses	47,237		5,262		20,409		(20,147)		52,761
Income from operations	3,227		232		748		1,125		5,332
Interest expense	—		—		—		211		211
Other expense, net	—		—		—		63		63
Income before income taxes and equity in net earnings	3,227		232		748		851		5,058
Equity in net earnings	—		—		68		—		68
Segment earnings	$	3,227	$	232	$	816	$	851	$	5,126

	Retail		Group and Specialty		Healthcare Services		Eliminations/ Corporate		Consolidated
Nine months ended September 30, 2019	(in millions)
External Revenues
Premiums:
Individual Medicare Advantage	$	32,254	$	—	$	—	$	—	$	32,254
Group Medicare Advantage	4,867		—		—		—		4,867
Medicare stand-alone PDP	2,408		—		—		—		2,408
Total Medicare	39,529		—		—		—		39,529
Fully-insured	434		3,873		—		—		4,307
Specialty	—		1,160		—		—		1,160
Medicaid and other	2,143		—		—		—		2,143
Total premiums	42,106		5,033		—		—		47,139
Services revenue:
Provider	—		—		367		—		367
ASO and other	14		587		—		—		601
Pharmacy	—		—		135		—		135
Total services revenue	14		587		502		—		1,103
Total external revenues	42,120		5,620		502		—		48,242
Intersegment revenues
Services	—		13		13,456		(13,469)		—
Products	—		—		5,128		(5,128)		—
Total intersegment revenues	—		13		18,584		(18,597)		—
Investment income	139		17		1		194		351
Total revenues	42,259		5,650		19,087		(18,403)		48,593
Operating expenses:
Benefits	36,396		4,177		—		(405)		40,168
Operating costs	3,664		1,232		18,371		(18,015)		5,252
Depreciation and amortization	239		67		121		(84)		343
Total operating expenses	40,299		5,476		18,492		(18,504)		45,763
Income from operations	1,960		174		595		101		2,830
Interest expense	—		—		—		184		184
Other income, net	—		—		—		(217)		(217)
Income before income taxes and equity in net earnings	1,960		174		595		134		2,863
Equity in net earnings	—		—		16		—		16
Segment earnings	$	1,960	$	174	$	611	$	134	$	2,879