XML 102 R76.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
BENEFITS PAYABLE - Narrative (Details)
claim in Millions, $ in Millions
12 Months Ended
Dec. 31, 2019
USD ($)
claim
Dec. 31, 2018
USD ($)
claim
Dec. 31, 2017
USD ($)
claim
Claims Development [Line Items]      
Favorable medical claims reserve development related to prior fiscal years | $ $ 336 $ 503 $ 483
Benefit expense reduction excluded from previous short duration benefits payable rollforward | $     $ (22)
Retail      
Claims Development [Line Items]      
Total IBNR | $ 3,600    
Group and Specialty      
Claims Development [Line Items]      
Total IBNR | $ $ 567    
2019 Claims Incurred Year | Retail      
Claims Development [Line Items]      
Cumulative number of reported claims 123.0    
2019 Claims Incurred Year | Group and Specialty      
Claims Development [Line Items]      
Cumulative number of reported claims 9.7    
2018 Claims Incurred Year | Retail      
Claims Development [Line Items]      
Cumulative number of reported claims   109.6  
2018 Claims Incurred Year | Group and Specialty      
Claims Development [Line Items]      
Cumulative number of reported claims   10.8  
2017 Claims Incurred Year | Retail      
Claims Development [Line Items]      
Cumulative number of reported claims     104.7
2017 Claims Incurred Year | Group and Specialty      
Claims Development [Line Items]      
Cumulative number of reported claims     11.1