Guarantees (Tables)

6 Months Ended

Apr. 30, 2015

Guarantees

Changes in aggregate product warranty liabilities

	Six months ended April 30, 2015
	In millions
Balance at beginning of period	$	1,956
Accruals for warranties issued		755
Adjustments related to pre-existing warranties (including changes in estimates)		(46	)
Settlements made (in cash or in kind)		(877	)
Balance at end of period	$	1,788