Guarantees (Tables)

3 Months Ended

Jan. 31, 2015

Guarantees

Changes in aggregate product warranty liabilities

	Three months ended January 31, 2015
	In millions
Balance at beginning of period	$	1,956
Accruals for warranties issued		394
Adjustments related to pre-existing warranties (including changes in estimates)		(17	)
Settlements made (in cash or in kind)		(426	)
Balance at end of period	$	1,907