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Guarantees (Tables)
9 Months Ended
Jul. 31, 2014
Guarantees  
Changes in aggregate product warranty liabilities

 

 

 
  Nine months ended
July 31, 2014
 
 
  In millions
 

Balance at beginning of period

  $ 2,031  

Accruals for warranties issued

    1,364  

Adjustments related to pre-existing warranties (including changes in estimates)

    29  

Settlements made (in cash or in kind)

    (1,446 )
       

Balance at end of period

  $ 1,978