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Guarantees (Tables)
 6 Months Ended
Apr. 30, 2014
Guarantees  
Changes in aggregate product warranty liabilities

 

 

 
   Six months ended
April 30, 2014		  
 
   In millions
  

Balance at beginning of period

   $ 2,031  

Accruals for warranties issued

     900  

Adjustments related to pre-existing warranties (including changes in estimates)

     19  

Settlements made (in cash or in kind)

     (972 )
       
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Balance at end of period

   $ 1,978  
       
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