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Guarantees (Tables)
 3 Months Ended
Jan. 31, 2014
Guarantees  
Changes in aggregate product warranty liabilities

 

 

 
   Three months ended
January 31, 2014		  
 
   In millions
  

Balance at beginning of period

   $ 2,031  

Accruals for warranties issued

     447  

Adjustments related to pre-existing warranties (including changes in estimates)

     7  

Settlements made (in cash or in kind)

     (481 )
       
​ ​ ​ ​ ​

Balance at end of period

   $ 2,004  
       
​ ​ ​ ​ ​
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