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Schedule II Valuation and Qualifying Accounts
12 Months Ended
Oct. 31, 2012
Schedule II Valuation and Qualifying Accounts  
Schedule II Valuation and Qualifying Accounts


 
  For the fiscal years ended
October 31
 
 
  2012   2011   2010  
 
  In millions
 

Allowance for doubtful accounts—accounts receivable:

                   

Balance, beginning of period

  $ 470   $ 525   $ 629  

Increase in allowance from acquisitions

        27     7  

Addition of bad debt provision

    100     23     80  

Deductions, net of recoveries

    (106 )   (105 )   (191 )
               

Balance, end of period

  $ 464   $ 470   $ 525  
               

Allowance for doubtful accounts—financing receivables:

                   

Balance, beginning of period

  $ 130   $ 140   $ 108  

Additions to allowance

    42     58     76  

Deductions, net of recoveries

    (23 )   (68 )   (44 )
               

Balance, end of period

  $ 149   $ 130   $ 140