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Schedule II Valuation and Qualifying Accounts (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Oct. 31, 2011
Oct. 31, 2010
Oct. 31, 2009
Allowance for doubtful accounts - accounts receivable:
     
Valuation and qualifying accounts      
Balance, beginning of period $ 525 $ 629 $ 553
Increase in allowance from acquisitions 27 7  
Addition of bad debt provision 23 80 282
Deductions, net of recoveries (105) (191) (206)
Balance, end of period 470 525 629
Allowance for doubtful accounts - financing receivables:
     
Valuation and qualifying accounts      
Balance, beginning of period 140 108 90
Addition of bad debt provision 58 76 63
Deductions, net of recoveries (68) (44) (45)
Balance, end of period $ 130 $ 140 $ 108