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Financing Receivables and Operating Leases (Details) (USD $)
12 Months Ended
Oct. 31, 2011
Year
Oct. 31, 2010
Financing Receivables and Operating Leases    
Financing receivable term, low end of range (in years) 2  
Financing receivable term, high end of range (in years) 5  
Minimum lease payments receivable $ 7,721,000,000 $ 7,094,000,000
Unguaranteed residual value 233,000,000 212,000,000
Unearned income (647,000,000) (596,000,000)
Financing receivables, gross 7,307,000,000 6,710,000,000
Allowance for doubtful accounts (130,000,000) (140,000,000)
Financing receivables, net 7,177,000,000 6,570,000,000
Less current portion (3,162,000,000) (2,986,000,000)
Amounts due after one year, net 4,015,000,000 3,584,000,000
Equipment leased to customers under operating leases 4,000,000,000 3,500,000,000
Accumulated depreciation on equipment under lease 1,300,000,000 1,000,000,000
Scheduled maturities of minimum lease payments receivable:    
2012 3,518,000,000  
2013 2,256,000,000  
2014 1,257,000,000  
2015 517,000,000  
Thereafter 173,000,000  
Total 7,721,000,000 7,094,000,000
Minimum future rentals on non-cancelable operating leases:    
2012 1,273,000,000  
2013 801,000,000  
2014 414,000,000  
2015 152,000,000  
Thereafter 42,000,000  
Total $ 2,682,000,000