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Financing Receivables and Operating Leases (Tables)
12 Months Ended
Oct. 31, 2011
Financing Receivables and Operating Leases  
Components of financing receivables

 
  2011   2010  
 
  In millions
 

Minimum lease payments receivable

  $ 7,721   $ 7,094  

Unguaranteed residual value

    233     212  

Unearned income

    (647 )   (596 )
           

Financing receivables, gross

    7,307     6,710  

Allowance for doubtful accounts

    (130 )   (140 )
           

Financing receivables, net

    7,177     6,570  

Less current portion

    (3,162 )   (2,986 )
           

Amounts due after one year, net

  $ 4,015   $ 3,584  
           
Scheduled maturities of minimum lease payments receivable

 
  2012   2013   2014   2015   Thereafter   Total  

Scheduled maturities of minimum lease payments receivable

  $ 3,518   $ 2,256   $ 1,257   $ 517   $ 173   $ 7,721  
Minimum future rentals on non-cancelable operating leases

 
  2012   2013   2014   2015   Thereafter   Total  

Minimum future rentals on non-cancelable operating leases

  $ 1,273   $ 801   $ 414   $ 152   $ 42   $ 2,682  
Credit risk profile of gross financing receivables

Risk Rating
  2011   2010  
 
  In millions
 

Low

  $ 4,261   $ 3,793  

Moderate

    2,989     2,829  

High

    57     88  
           

Total

  $ 7,307   $ 6,710  
           
Allowance for doubtful accounts

Allowance for doubtful accounts
  2011  
 
  In millions
 

Balance, beginning of period

  $ 140  

Additions to allowance

    58  

Deductions, net of recoveries

    (68 )
       

Balance, end of period

  $ 130  
Allowance for financing receivables and the related financing receivables evaluated for loss

 
  2011   2010  
 
  In millions
 

Allowance for financing receivables individually evaluated for loss

  $ 35   $ 53  

Allowance for financing receivables collectively evaluated for loss

    95     87  
           
 

Total

  $ 130   $ 140  
           

Gross financing receivables individually evaluated for loss

  $ 157   $ 271  

Gross financing receivables collectively evaluated for loss

    7,150     6,439  
           
 

Total

  $ 7,307   $ 6,710