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Segment Information
12 Months Ended
Oct. 31, 2022
Segment Reporting [Abstract]  
Segment Information Segment Information
HP is a leading global provider of personal computing and other access devices, imaging and printing products, and related technologies, solutions and services. HP sells to individual consumers, small- and medium-sized businesses (“SMBs”) and large enterprises, including customers in the government, health and education sectors. HP goes to market through its extensive channel network and direct sales.
HP’s operations are organized into three reportable segments: Personal Systems, Printing, and Corporate Investments. HP’s organizational structure is based on many factors that the chief operating decision maker (“CODM”) uses to evaluate, view and run the business operations, which include, but are not limited to, customer base and homogeneity of products and technology. The segments are based on this organizational structure and information reviewed by HP’s CODM to evaluate segment results. The CODM uses several metrics to evaluate the performance of the overall business, including earnings from operations, and uses these results to allocate resources to each of the segments.
A summary description of each segment is as follows:
Personal Systems offers commercial and consumer customers desktops and notebooks, workstations, thin clients, commercial mobility devices, retail point-of-sale (“POS”) systems, displays, hybrid systems (includes video conferencing solutions, cameras, headsets, voice, and related software capabilities including all products and solutions acquired from Poly), software, support and services. HP groups commercial notebooks, commercial desktops, commercial services, commercial mobility devices, commercial detachables and convertibles, workstations, retail POS systems and thin clients into commercial (“Commercial PS”), and consumer notebooks, consumer desktops, consumer services and consumer detachables into consumer (“Consumer PS”) when describing performance in these markets. Commercial and Consumer services include support and deployment, configurations and extended warranty services.
Personal Systems groups its global business capabilities into the following business units when reporting business performance:
Commercial PS consist of endpoint computing devices and hybrid systems, for use by enterprise, public sector (which includes education), and SMB customers, with a focus on robust designs, security, serviceability, connectivity, reliability and manageability in the customer’s environment. Additionally, HP offers a range of services and solutions to enterprise, public sector (which includes education), and SMB customers to help them manage the lifecycle of their personal computers (“PCs”) and mobility installed base. 
Consumer PS consist of devices, accessories and services which are optimized for consumer usage, focusing on gaming, learning and working remotely, consuming multi-media for entertainment, managing personal life activities, staying connected, sharing information, getting things done for work including creating content and staying informed and secure.
Personal Systems prior to the business unit change grouped its global business capabilities into the following business units when reporting business performance:
Notebooks consists of consumer notebooks, commercial notebooks, mobile workstations, peripherals, and commercial mobility devices;
Desktops includes consumer desktops, commercial desktops, thin clients, displays, peripherals, and retail POS systems;
•     Workstations consists of desktop workstations, displays, and peripherals; and
•     Other consists of consumer and commercial services, Plantronics, Inc. (“Poly”) products and services as well as other Personal Systems capabilities.
Printing provides consumer and commercial printer hardware, supplies, services and solutions. Printing is also focused on imaging solutions in the commercial and industrial markets. Described below are HP’s global business capabilities within Printing.
Office Printing Solutions delivers HP’s office printers, supplies, services and solutions to SMBs and large enterprises. It also includes OEM hardware and solutions, and some Samsung-branded supplies.
Home Printing Solutions delivers innovative printing products, supplies, services and solutions for the home, home business and micro business customers utilizing both HP’s Ink and Laser technologies. It also includes some Samsung-branded supplies.
Graphics Solutions delivers large-format, commercial and industrial solutions and supplies to print service providers and packaging converters through a wide portfolio of printers and presses (HP DesignJet, HP Latex, HP Indigo and HP PageWide Web Presses).
3D Printing & Digital Manufacturing offers a portfolio of additive manufacturing solutions and supplies to help customers succeed in their additive and digital manufacturing journey. HP offers complete solutions in collaboration with an ecosystem of partners.
Printing groups its global business capabilities into the following business units when reporting business performance:
Commercial consists of office printing solutions, graphics solutions and 3D printing and digital manufacturing, excluding supplies;
Consumer consists of home printing solutions, excluding supplies; and
Supplies comprises a set of highly innovative consumable products, ranging from ink and laser cartridges to media, graphics supplies and 3D printing and digital manufacturing supplies, for recurring use in consumer and commercial hardware.
Corporate Investments includes HP Labs and certain business incubation and investment projects.
The accounting policies HP uses to derive segment results are substantially the same as those used by HP in preparing these financial statements. HP derives the results of the business segments directly from its internal management reporting system.
HP does not allocate certain operating expenses, which it manages at the corporate level, to its segments. These unallocated amounts include expenses such as certain corporate governance costs and infrastructure investments, stock-based compensation expense, restructuring and other charges, acquisition and divestiture charges, amortization of intangible assets and Russia exit charges.
Segment Operating Results from Operations and the reconciliation to HP consolidated results were as follows:
 For the fiscal years ended October 31
 202220212020
 In millions
Net revenue:   
Commercial PS (1)
$29,616 $26,822 $25,230 
Consumer PS
14,395 16,510 13,766 
Personal Systems44,011 43,332 38,996 
Supplies11,761 12,632 11,586 
Commercial4,225 4,209 3,539 
Consumer2,916 3,287 2,516 
Printing18,902 20,128 17,641 
Corporate Investments
Total segment net revenue62,915 63,463 56,639 
Other(5)(3)(1)
Total net revenue$62,910 $63,460 $56,638 
Earnings before taxes:  
Personal Systems$2,761 $3,152 $2,309 
Printing3,619 3,647 2,488 
Corporate Investments(230)(96)(69)
Total segment earnings from operations$6,150 $6,703 $4,728 
Corporate and unallocated costs and other(461)(541)(407)
Stock-based compensation expense(343)(330)(278)
Restructuring and other charges(218)(251)(472)
Acquisition and divestiture charges(318)(68)(16)
Amortization of intangible assets(228)(154)(113)
Russia exit charges(23)— — 
Interest and other, net(235)2,209 (231)
Total earnings before taxes$4,324 $7,568 $3,211 

Realignment
Effective first quarter of fiscal 2023, HP realigned the Personal Systems business units reporting structure into Commercial PS and Consumer PS to align with its customer market segmentation. Additionally, in connection with certain other organizational realignments, some costs which were earlier reflected under “Corporate and unallocated cost and other”, have now been reclassified to the Personal Systems and Printing segments.
The below table summarizes Personal Systems net revenues based on earlier business units reporting structure:
 For the fiscal years ended October 31
 202220212020
 In millions
Net revenue:   
Notebooks
$29,110 $30,495 $25,765 
Desktops
10,736 9,381 9,806 
Workstations2,100 1,669 1,816 
Other (1)
2,065 1,787 1,609 
Personal Systems$44,011 $43,332 $38,996 
(1)    Includes net revenue for Poly since acquisition date (August 29, 2022).
Segment Assets
HP allocates assets to its business segments based on the segments primarily benefiting from the assets. Total assets by segment and the reconciliation of segment assets to HP consolidated assets were as follows:
 As of October 31
 20222021
 In millions
Personal Systems$19,633 $18,123 
Printing14,507 14,742 
Corporate Investments191 171 
Corporate and unallocated assets4,163 5,569 
Total assets$38,494 $38,605 
Major Customers
No single customer represented 10% or more of HP’s net revenue in any fiscal year presented.
Geographic Information
Net revenue by country is based upon the sales location that predominately represents the customer location. For each of the fiscal years of 2022, 2021 and 2020, other than the United States, no country represented more than 10% of HP net revenue.
Net revenue by country was as follows:
 For the fiscal years ended October 31
 202220212020
  In millions 
United States$21,626 $22,420 $20,226 
Other countries41,284 41,040 36,412 
Total net revenue$62,910 $63,460 $56,638 

Net property, plant and equipment by country in which HP operates was as follows:
 As of October 31
 20222021
 In millions
United States$1,264 $1,178 
Singapore329 305 
South Korea320 285 
Other countries861 778 
Total property, plant and equipment, net$2,774 $2,546 
 
No single country other than those represented above exceeds 10% or more of HP’s total net property, plant and equipment in any fiscal year presented.