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Restructuring and Other Charges - Narrative (Details)
$ in Millions
12 Months Ended
Sep. 30, 2019
USD ($)
employee
Oct. 10, 2016
USD ($)
employee
Oct. 31, 2019
USD ($)
Oct. 31, 2018
USD ($)
Oct. 31, 2017
USD ($)
Restructuring Cost and Reserve [Line Items]          
Other charges     $ 28 $ 33 $ 135
Fiscal 2020 Plan          
Restructuring Cost and Reserve [Line Items]          
Estimated pre-tax charges $ 1,000        
Fiscal 2017 Plan          
Restructuring Cost and Reserve [Line Items]          
Expected number of positions to be eliminated | employee   5,300      
Severance | Fiscal 2017 Plan          
Restructuring Cost and Reserve [Line Items]          
Severance costs   $ 390      
Infrastructure and other | Fiscal 2017 Plan          
Restructuring Cost and Reserve [Line Items]          
Other charges   $ 305      
Labor costs related to workforce reductions | Fiscal 2020 Plan          
Restructuring Cost and Reserve [Line Items]          
Estimated pre-tax charges $ 900        
Minimum | Fiscal 2020 Plan          
Restructuring Cost and Reserve [Line Items]          
Expected number of positions to be eliminated | employee 7,000        
Maximum | Fiscal 2020 Plan          
Restructuring Cost and Reserve [Line Items]          
Expected number of positions to be eliminated | employee 9,000