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Segment Information
9 Months Ended
Jul. 31, 2016
Segment Reporting [Abstract]  
Segment Information
Segment Information
HP is a leading global provider of personal computing and other access devices, imaging and printing products, and related technologies, solutions and services. HP sells to individual consumers, small- and medium-sized businesses ("SMBs") and large enterprises, including customers in the government, health and education sectors.
HP's operations are organized into three segments for financial reporting purposes: Personal Systems, Printing and Corporate Investments. HP's organizational structure is based on a number of factors that the chief operating decision maker uses to evaluate, view and run its business operations, which include, but are not limited to, customer base and homogeneity of products and technology. The segments are based on this organizational structure and information reviewed by HP's chief operating decision maker to evaluate segment results. The chief operating decision maker uses several metrics to evaluate the performance of the overall business, including earnings from operations, and uses these results to allocate resources to each of the segments.
A summary description of each segment is as follows:
        Personal Systems provides commercial personal computers ("PCs"), consumer PCs, workstations, thin clients, tablets, retail point-of-sale systems, calculators and other related accessories, software, support and services for the commercial and consumer markets. HP groups commercial notebooks, commercial desktops, commercial services, commercial tablets, commercial detachables, workstations, retail point-of-sale systems and thin clients into commercial clients and consumer notebooks, consumer desktops, consumer services, consumer tablets and consumer detachables into consumer clients when describing performance in these markets. Described below are HP's global business capabilities within Personal Systems.
Commercial PCs are optimized for enterprise and SMB customers, with a focus on robust designs, security, serviceability, connectivity, reliability and manageability in networked environments. Additionally, HP offers a range of services and solutions to enterprise and SMB customers to help them manage the lifecycle of their PC and mobility installed base.
Consumer PCs are notebooks, desktops, and hybrids that are optimized for consumer usage, focusing on multi-media consumption, online browsing, and light productivity.
        Printing provides consumer and commercial printer hardware, supplies, media, solutions and services, as well as scanning devices. Printing is also focused on imaging solutions in the commercial markets. HP groups LaserJet, graphics and PageWide printers into Commercial Hardware and Inkjet printers into Consumer Hardware when describing performance in these markets. Described below are HP's global business capabilities within Printing.
LaserJet and Enterprise Solutions delivers HP's LaserJet printers, supplies and solutions to SMBs and large enterprises. HP goes to market through its extensive channel network and directly with HP sales. Ongoing key initiatives include design and deployment of A3 products and solutions for the copier and multifunction printer market, printer security solutions, PageWide Enterprise solutions, and award-winning JetIntelligence products.
Inkjet and Printing Solutions delivers HP's consumer, SMB, and PageWide Inkjet solutions (hardware, supplies, media, and web-connected hardware and services). Ongoing initiatives and programs such as Instant Ink and newer initiatives such as Continuous Ink Supply System provide innovative printing solutions to consumers and SMBs.
Graphics Solutions delivers large format printers (DesignJet, Large Format Production, and Scitex Industrial), specialty printing, digital press solutions (Indigo and PageWide Presses), supplies and services to print service providers and design and rendering customers.
Print Solutions provides end-to-end services, as well as core platforms to develop and deploy services across printing systems. HP's focus includes driving customer value through managed print services and providing support solutions for new and existing customers.
        Corporate Investments include HP Labs and certain business incubation projects, among others.
The accounting policies used to derive segment results are substantially the same as those used by the Company in preparing the financial statements. HP derives the results of the business segments directly from its internal management reporting system. Segment net revenue includes revenues from sales to external customers and intersegment revenues that reflect transactions between the segments on an arm's-length basis. HP's consolidated net revenue is derived and reported after the elimination of intersegment revenues from such arrangements.
HP does not allocate certain operating expenses, which it manages at the corporate level, to its segments. These unallocated costs include certain corporate costs, stock-based compensation expense, restructuring charges, amortization of intangible assets, defined benefit plan settlement credits, non-operating retirement-related credits and intersegment eliminations.
Segment Reporting Changes
Effective at the beginning of its first quarter of fiscal 2016, HP implemented a reporting change to provide better transparency to its segment operating results. This reporting change resulted in the exclusion of certain market-related factors such as interest cost, expected return on plan assets, amortized actuarial gains or losses, and impacts from other market-related factors related to its defined benefit pension and post-retirement benefit plans from its segment operating results ("Non-operating retirement-related credits/(charges)"). This change also resulted in the exclusion of certain plan curtailments, settlements and special termination benefits related to its defined benefit pension and post-retirement benefit plans from HP's segment operating results. Segment operating results will continue to include service costs and amortization of prior service costs associated with HP's defined benefit pension and post-retirement benefit plans. The reporting change had an immaterial impact to previously reported segment net revenue and earnings from operations and had no impact on HP's previously reported consolidated net revenue, earnings from operations, net earnings or net earnings per share ("EPS").
Segment Operating Results from Continuing Operations:
 
Personal
Systems
 
Printing
 
Corporate
Investments
 
Total
Segments
 
Intersegment
Eliminations
and
Other
(1)
 
Total
 
In millions
Three months ended July 31, 2016
 

 
 

 
 

 
 

 
 

 
 

Net revenue
$
7,512

 
$
4,423

 
$

 
$
11,935

 
$
(43
)
 
$
11,892

Earnings (loss) from operations
$
333

 
$
903

 
$
(35
)
 
$
1,201

 
 

 
 

Three months ended July 31, 2015
 

 
 

 
 

 
 

 
 

 
 

Net revenue
$
7,505

 
$
5,163

 
$
2

 
$
12,670

 
$
(308
)
 
$
12,362

Earnings (loss) from operations
$
211

 
$
896

 
$
(12
)
 
$
1,095

 
 

 
 

Nine months ended July 31, 2016
 

 
 

 
 

 
 

 
 

 
 

Net revenue
$
21,969

 
$
13,702

 
$
6

 
$
35,677

 
$
49

 
$
35,726

Earnings (loss) from operations
$
804

 
$
2,491

 
$
(66
)
 
$
3,229

 
 

 
 

Nine months ended July 31, 2015
 

 
 

 
 

 
 

 
 

 
 

Net revenue
$
23,826

 
$
16,267

 
$
16

 
$
40,109

 
$
(912
)
 
$
39,197

Earnings (loss) from operations
$
741

 
$
2,928

 
$
(32
)
 
$
3,637

 
 

 
 

_______________________________________________________________________________
(1) 
Other includes adjustments for sales to entities which, prior to the Separation, were included in intersegment eliminations. For the nine months ended July 31, 2016, the amount also includes the recognition of revenue previously deferred in relation to sales to the pre-Separation finance entity. For the nine months ended July 31, 2015, the amount also includes the elimination of intercompany sales to the pre-Separation finance entity, which is included in discontinued operations. The related cost adjustments are reflected in the reconciliation of the segment earnings to HP's consolidated earnings as included below.
The reconciliation of segment operating results to HP consolidated results was as follows:
 
Three months ended July 31
 
Nine months ended July 31
 
2016
 
2015
 
2016
 
2015
 
In millions
Net Revenue:
Total segments
$
11,935

 
$
12,670

 
$
35,677

 
$
40,109

Intersegment net revenue eliminations and other
(43
)
 
(308
)
 
49

 
(912
)
Total net revenue
$
11,892

 
$
12,362

 
$
35,726

 
$
39,197

Earnings from continuing operations before taxes:
 

 
 

 
 

 
 

Total segment earnings from operations
$
1,201

 
$
1,095

 
$
3,229

 
$
3,637

Corporate costs and eliminations
(45
)
 
(126
)
 
(149
)
 
(486
)
Stock-based compensation expense
(39
)
 
(58
)
 
(140
)
 
(168
)
Restructuring and other charges
(36
)
 
(1
)
 
(156
)
 
(22
)
Amortization of intangible assets
(2
)
 
(24
)
 
(16
)
 
(76
)
Acquisition-related charges

 
(1
)
 

 
(1
)
Defined benefit plan settlement credits

 
64

 

 
64

Non-operating retirement-related credits
38

 
58

 
118

 
174

Interest and other, net
(36
)
 
(90
)
 
(135
)
 
(289
)
Total earnings from continuing operations before taxes          
$
1,081

 
$
917

 
$
2,751

 
$
2,833


Net revenue by segment and business unit was as follows:
 
Three months ended July 31
 
Nine months ended July 31
 
2016
 
2015
 
2016
 
2015
 
In millions
Notebooks
$
4,303

 
$
3,993

 
$
12,346

 
$
12,887

Desktops
2,455

 
2,700

 
7,384

 
8,411

Workstations
476

 
507

 
1,381

 
1,546

Other
278

 
305

 
858

 
982

Personal Systems
7,512

 
7,505

 
21,969

 
23,826

Supplies
2,840

 
3,455

 
9,040

 
10,740

Commercial Hardware
1,290

 
1,330

 
3,736

 
4,100

Consumer Hardware
293

 
378

 
926

 
1,427

Printing
4,423

 
5,163

 
13,702

 
16,267

Corporate Investments

 
2

 
6

 
16

Total segment net revenue
11,935

 
12,670

 
35,677

 
40,109

Intersegment net revenue eliminations and other
(43
)
 
(308
)
 
49

 
(912
)
Total net revenue
$
11,892

 
$
12,362

 
$
35,726

 
$
39,197


There have been no material changes to the total assets of HP's individual segments since October 31, 2015.