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Summary of Significant Accounting Policies (Details 2)
12 Months Ended
Dec. 31, 2012
Buildings | Minimum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 3 years
Buildings | Maximum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 50 years
Furniture and fixtures | Minimum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 1 year
Furniture and fixtures | Maximum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 15 years
Capitalized internal use software | Minimum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 1 year
Capitalized internal use software | Maximum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 15 years
Service cars and service equipment | Minimum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 1 year
Service cars and service equipment | Maximum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 13 years
Other intangible assets | Minimum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 3 years
Other intangible assets | Maximum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 20 years
Cars | Minimum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 4 months
Cars | Maximum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 27 months
Other equipment | Minimum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 24 months
Other equipment | Maximum
 
Property, Plant and Equipment [Line Items]  
Property, Plant and Equipment, Useful Life 108 months