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Bank segment - Credit risk profile - nonaccrual loans (Details) - USD ($)
$ in Thousands
9 Months Ended 12 Months Ended
Sep. 30, 2020
Dec. 31, 2019
Credit risk profile based on nonaccrual loans    
With a Related ACL $ 35,954  
Without a Related ACL 6,026  
Total 41,980 $ 29,736
Total troubled debt restructuring loans not included above 22,506 26,413
Real estate | Residential 1-4 family    
Credit risk profile based on nonaccrual loans    
With a Related ACL 8,271  
Without a Related ACL 1,919  
Total 10,190 11,395
Total troubled debt restructuring loans not included above 8,224 9,869
Real estate | Commercial real estate    
Credit risk profile based on nonaccrual loans    
With a Related ACL 15,965  
Without a Related ACL 0  
Total 15,965 195
Total troubled debt restructuring loans not included above 997 853
Real estate | Home equity line of credit    
Credit risk profile based on nonaccrual loans    
With a Related ACL 6,246  
Without a Related ACL 1,555  
Total 7,801 6,638
Total troubled debt restructuring loans not included above 8,809 10,376
Real estate | Residential land    
Credit risk profile based on nonaccrual loans    
With a Related ACL 410  
Without a Related ACL 0  
Total 410 448
Total troubled debt restructuring loans not included above 1,891 2,644
Real estate | Commercial construction    
Credit risk profile based on nonaccrual loans    
With a Related ACL 0  
Without a Related ACL 0  
Total 0 0
Total troubled debt restructuring loans not included above 0 0
Real estate | Residential construction    
Credit risk profile based on nonaccrual loans    
With a Related ACL 0  
Without a Related ACL 0  
Total 0 0
Total troubled debt restructuring loans not included above 0 0
Commercial    
Credit risk profile based on nonaccrual loans    
With a Related ACL 758  
Without a Related ACL 2,552  
Total 3,310 5,947
Total troubled debt restructuring loans not included above 2,531 2,614
Consumer    
Credit risk profile based on nonaccrual loans    
With a Related ACL 4,304  
Without a Related ACL 0  
Total 4,304 5,113
Total troubled debt restructuring loans not included above $ 54 $ 57