Revenue from Contracts with Customers - Schedule of Disaggregation of Revenue (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2026 USD ($) segment	Mar. 31, 2025 USD ($) segment
Disaggregation of Revenue [Line Items]
Number of operating segments | segment	3	3
Revenue	$ 37,264	$ 41,561
Operating Segments
Disaggregation of Revenue [Line Items]
Revenue	37,264	41,561
Revenue Solutions | Operating Segments
Disaggregation of Revenue [Line Items]
Revenue	7,916	8,782
Customer Care | Operating Segments
Disaggregation of Revenue [Line Items]
Revenue	12,857	13,001
Fulfillment & Logistics | Operating Segments
Disaggregation of Revenue [Line Items]
Revenue	$ 16,491	$ 19,778