Segment Reporting (Tables)

3 Months Ended

Mar. 31, 2026

The following table presents financial information by segment for the three months ended March 31, 2026:


In thousands	Revenue Solutions		Customer Care		Fulfillment & Logistics		Restructuring Expense		Unallocated Corporate		Total
Revenue	$	7,916	$	12,857	$	16,491	$	—	$	—	$	37,264
Segment labor expense	4,454		9,011		3,966		—		2,379		19,810
Other segment operating expense	1,808		2,186		10,524		—		2,462		16,980
Restructuring expense	—		—		—		160		—		160
Contribution margin (loss)	$	1,654	$	1,660	$	2,001	$	(160)	$	(4,841)	$	314
Overhead allocation	675		771		800		—		(2,246)		—
EBITDA	$	979	$	889	$	1,201	$	(160)	$	(2,595)	$	314
Depreciation and amortization	160		132		516		—		274		1,082
Operating income (loss)	$	819	$	757	$	685	$	(160)	$	(2,869)	$	(768)

The following table presents financial information by segment for the three months ended March 31, 2025:


In thousands	Revenue Solutions		Customer Care		Fulfillment & Logistics		Restructuring Expense		Unallocated Corporate		Total
Revenue	$	8,782	$	13,001	$	19,778	$	—	$	—	$	41,561
Segment labor expense	4,487		8,016		4,562		—		2,734		19,799
Other segment operating expense	2,511		2,100		12,644		—		2,646		19,901
Restructuring expense	—		—		—		838		—		838
Contribution margin (loss)	$	1,784	$	2,885	$	2,572	$	(838)	$	(5,380)	$	1,023
Overhead allocation	711		826		882		—		(2,419)		—
EBITDA	$	1,073	$	2,059	$	1,690	$	(838)	$	(2,961)	$	1,023
Depreciation and amortization	217		51		501		—		294		1,063
Operating income (loss)	$	856	$	2,008	$	1,189	$	(838)	$	(3,255)	$	(40)