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Business Segments (Tables)
 3 Months Ended
Mar. 31, 2016
Segment Reporting [Abstract]  
Business segment reporting information
Information about the operations of our two business segments is as follows:
 
 
Three Months Ended March 31,
In thousands
 
2016
 
2015
Operating revenues
 
 

 
 

Customer Interaction
 
$
99,563

 
$
109,315

Trillium Software
 
11,160

 
11,858

Total operating revenues
 
$
110,723

 
$
121,173

 
 
 
 
 
Operating income (loss)
 
 

 
 

Customer Interaction
 
$
(7,909
)
 
$
1,527

Trillium Software
 
2,242

 
3,013

Corporate
 
(702
)
 
(1,525
)
Total operating income (loss)
 
$
(6,369
)
 
$
3,015

 
 
 
 
 
Operating income (loss)
 
$
(6,369
)
 
$
3,015

Interest expense, net
 
1,381

 
609

Other, Net
 
(172
)
 
(407
)
Total income (loss) from operations before income taxes
 
$
(7,578
)
 
$
2,813