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Goodwill (Tables)
3 Months Ended
Mar. 31, 2016
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Goodwill
The changes in the carrying amount of goodwill are as follows:
In thousands
Customer Interaction
 
Trillium Software
 
Total
Balance at December 31, 2015
$
69,699

 
149,273

 
$
218,972

Additions to goodwill
3,480

 

 
3,480

Balance at March 31, 2016
$
73,179

 
149,273

 
$
222,452