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Note P - Segment Reporting - Financial Information by Segment (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenues $ 206,278 $ 194,596    
Segment operating expense 188,443 178,039    
Restructuring expense 0 6,359 $ 9,400 $ 11,800
Contribution margin 17,835 10,198    
Overhead Allocation 0 0    
EBITDA 17,835 10,198    
Depreciation and amortization 2,728 2,559    
Operating income 15,107 7,639    
Intersegment Eliminations [Member]        
Revenues 0 0    
Segment operating expense 0 0    
Restructuring expense 0 6,359    
Contribution margin 0 (6,359)    
Overhead Allocation 0 0    
EBITDA 0 (6,359)    
Depreciation and amortization 0 0    
Operating income 0 (6,359)    
Corporate, Non-Segment [Member]        
Revenues 0 0    
Segment operating expense 22,849 20,922    
Restructuring expense 0 0    
Contribution margin (22,849) (20,922)    
Overhead Allocation (10,580) (10,499)    
EBITDA (12,269) (10,423)    
Depreciation and amortization 658 462    
Operating income (12,927) (10,885)    
Marketing Services [Member] | Operating Segments [Member]        
Revenues 52,975 56,388    
Segment operating expense 41,241 44,251    
Restructuring expense 0 0    
Contribution margin 11,734 12,137    
Overhead Allocation 4,390 4,424    
EBITDA 7,344 7,713    
Depreciation and amortization 362 530    
Operating income 6,982 7,183    
Customer Care [Member] | Operating Segments [Member]        
Revenues 67,205 74,691    
Segment operating expense 52,173 59,200    
Restructuring expense 0 0    
Contribution margin 15,032 15,491    
Overhead Allocation 2,865 2,922    
EBITDA 12,167 12,569    
Depreciation and amortization 884 849    
Operating income 11,283 11,720    
Fulfillment and Logistics Services [Member] | Operating Segments [Member]        
Revenues [1] 86,098 63,517    
Segment operating expense [1] 72,180 53,666    
Restructuring expense [1] 0 0    
Contribution margin [1] 13,918 9,851    
Overhead Allocation [1] 3,325 3,153    
EBITDA [1] 10,593 6,698    
Depreciation and amortization 824 718    
Operating income [1] $ 9,769 $ 5,980    
[1] Operating expense in this segment includes $0.8 million favorable litigation settlement as well as the related legal expenses.