Revenue from Contracts with Customers - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Disaggregation of Revenue [Line Items]
Total Revenues	$ 47,630	$ 47,119	$ 138,113	$ 142,001
Revenue for performance obligations recognized over time
Disaggregation of Revenue [Line Items]
Total Revenues	42,877	41,895	123,484	126,990
Revenue for performance obligations recognized at a point in time
Disaggregation of Revenue [Line Items]
Total Revenues	4,753	5,224	14,629	15,011
Marketing Services
Disaggregation of Revenue [Line Items]
Total Revenues	9,050	10,591	25,709	32,751
Marketing Services | Revenue for performance obligations recognized over time
Disaggregation of Revenue [Line Items]
Total Revenues	7,960	9,272	22,408	29,321
Marketing Services | Revenue for performance obligations recognized at a point in time
Disaggregation of Revenue [Line Items]
Total Revenues	1,090	1,319	3,301	3,430
Customer Care
Disaggregation of Revenue [Line Items]
Total Revenues	13,068	11,832	37,894	38,372
Customer Care | Revenue for performance obligations recognized over time
Disaggregation of Revenue [Line Items]
Total Revenues	13,068	11,832	37,894	38,372
Customer Care | Revenue for performance obligations recognized at a point in time
Disaggregation of Revenue [Line Items]
Total Revenues	0	0	0	0
Sales Services
Disaggregation of Revenue [Line Items]
Total Revenues	4,205	2,166	13,281	7,253
Sales Services | Revenue for performance obligations recognized over time
Disaggregation of Revenue [Line Items]
Total Revenues	4,205	2,166	13,281	7,253
Sales Services | Revenue for performance obligations recognized at a point in time
Disaggregation of Revenue [Line Items]
Total Revenues	0	0	0	0
Fulfillment and Logistics Services
Disaggregation of Revenue [Line Items]
Total Revenues	21,307	22,530	61,229	63,625
Fulfillment and Logistics Services | Revenue for performance obligations recognized over time
Disaggregation of Revenue [Line Items]
Total Revenues	17,644	18,625	49,901	52,044
Fulfillment and Logistics Services | Revenue for performance obligations recognized at a point in time
Disaggregation of Revenue [Line Items]
Total Revenues	$ 3,663	$ 3,905	$ 11,328	$ 11,581