Revenue from Contracts with Customers (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table summarizes revenue from contracts with customers for the three and nine months ended September 30, 2024 and 2023 by our four reportable segments and the pattern of revenue recognition:

	Three Months Ended September 30, 2024
In thousands	Revenue for performance obligations recognized over time		Revenue for performance obligations recognized at a point in time		Total
Marketing Services	$	7,960	$	1,090	$	9,050
Customer Care	13,068		—		13,068
Sales Services	4,205		—		4,205
Fulfillment and Logistics Services	17,644		3,663		21,307
Total Revenues	$	42,877	$	4,753	$	47,630

	Three Months Ended September 30, 2023
In thousands	Revenue for performance obligations recognized over time		Revenue for performance obligations recognized at a point in time		Total
Marketing Services	$	9,272	$	1,319	$	10,591
Customer Care	11,832		—		11,832
Sales Services	2,166		—		2,166
Fulfillment and Logistics Services	18,625		3,905		22,530
Total Revenues	$	41,895	$	5,224	$	47,119

	Nine Months Ended September 30, 2024
In thousands	Revenue for performance obligations recognized over time		Revenue for performance obligations recognized at a point in time		Total
Marketing Services	$	22,408	$	3,301	$	25,709
Customer Care	37,894		—		37,894
Sales Services	13,281		—		13,281
Fulfillment and Logistics Services	49,901		11,328		61,229
Total Revenues	$	123,484	$	14,629	$	138,113

	Nine Months Ended September 30, 2023
In thousands	Revenue for performance obligations recognized over time		Revenue for performance obligations recognized at a point in time		Total
Marketing Services	$	29,321	$	3,430	$	32,751
Customer Care	38,372		—		38,372
Sales Services	7,253		—		7,253
Fulfillment and Logistics Services	52,044		11,581		63,625
Total Revenues	$	126,990	$	15,011	$	142,001

Contract Balances

The following table summarizes our contract balances as of September 30, 2024 and December 31, 2023:

In thousands	September 30, 2024	December 31, 2023
Unbilled accounts receivable	8,952	7,677
Contract assets	308	258
Deferred revenue and customer advances	3,400	3,195
Deferred revenue, included in other long-term liabilities	213	294