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Stock-based Compensation (Details)
$ / shares in Units, shares in Millions, $ in Millions
12 Months Ended
Dec. 31, 2018
USD ($)
Offering_Period
$ / shares
shares
Dec. 31, 2017
USD ($)
$ / shares
shares
Dec. 31, 2016
USD ($)
$ / shares
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]      
Proceeds from issuance of common stock | $ $ 195 $ 158 $ 186
Stock Incentive Plans      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Stock-based compensation cost | $ 274 290 262
Tax benefit | $ (51) (64) (77)
Stock-based compensation cost, net of tax | $ $ 223 $ 226 185
Number of shares reserved for issuance to recipient (in shares) 206.0    
Number of shares available for future grant (in shares) 11.0    
Stock Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Expiration from date of award (in years) 10 years    
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward]      
Outstanding at beginning of period 20.9    
Granted 3.0    
Exercised (2.2)    
Forfeited/expired (0.7)    
Outstanding at end of period 21.0 20.9  
Share-based Compensation Arrangement by Share-based Payment Award, Options, Additional Disclosures [Abstract]      
Outstanding- weighted average exercise price at beginning of period (in dollars per share) | $ / shares $ 44.92    
Granted | $ / shares 46.39    
Exercised | $ / shares 40.34    
Forfeited/expired | $ / shares 49.44    
Outstanding- weighted average price per share end of period (in dollars per share) | $ / shares $ 45.44 $ 44.92  
Weighted Average Remaining Contractual Term (years) 6 years 1 month 6 days    
Aggregate Intrinsic Value | $ $ 2    
Number of shares exercisable at the end of the period 15.6    
Weighted Average Exercise Price per Share, Exercisable at the end of the period | $ / shares $ 45.28    
Weighted Average Remaining Contractual Term (years), Exercisable at the end of the period 5 years 1 month 6 days    
Aggregate Intrinsic Value, Exercisable at the end of the Period | $ $ 2    
Intrinsic value of stock options exercised during the period | $ 25 $ 21 25
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]      
Unrecognized compensation cost, non vested awards at period end | $ $ 41    
Weighted average period unrecognized compensation costs to be recognized (in years) 2 years    
Proceeds from issuance of common stock | $ $ 195 $ 158 $ 186
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions and Methodology [Abstract]      
Expected term 5 years 3 months 7 days 5 years 2 months 26 days 5 years 2 months 15 days
Expected volatility 28.00% 32.00% 37.00%
Weighted average grant-date fair value per share | $ / shares $ 11.56 $ 13.11 $ 12.33
Stock Options | Minimum      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting period 3 years    
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions and Methodology [Abstract]      
Expected dividend yield 1.37% 1.28% 1.35%
Risk-free interest rate 2.27% 1.79% 1.13%
Stock Options | Maximum      
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions and Methodology [Abstract]      
Expected dividend yield 2.29% 1.72% 2.46%
Risk-free interest rate 2.84% 2.14% 1.84%
Exercise of stock options [Member]      
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]      
Proceeds from issuance of common stock | $ $ 88 $ 53 $ 80
Employee Stock Purchase Plan      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Number of shares reserved for issuance to recipient (in shares) 74.0    
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions and Methodology [Abstract]      
Expected volatility 25.00% 29.00% 36.00%
Expected dividend yield 1.62% 1.51% 1.87%
Risk-free interest rate 1.92% 0.86% 0.25%
Weighted average grant-date fair value per share | $ / shares $ 8.86 $ 9.95 $ 8.61
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Roll Forward]      
Shares available for future issuance through the plan 25.0    
Employee Stock Purchase Plan [Abstract]      
Percentage of earnings eligible employees may have withheld under the employee stock purchase plan 10.00%    
Number of offering periods | Offering_Period 4    
Number of months each offering period lasts beginning January 1 and July 1 each year (in months) 3 months    
Percentage of the lower of fair market value of the unit on the commencement date or the fair market value of unit on the last trading day of the offering period 85.00%    
Number of shares sold through the plan (in shares) 49.0    
Restricted Stock And Restricted Stock Units      
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]      
Nonvested shares at the beginning of the period 15.1    
Granted 4.9    
Vested (4.8)    
Forfeited (0.8)    
Non vested shares at the end of the period 14.4 15.1  
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Roll Forward]      
Weighted Average Grant-Date Fair Value per Share, Non vested shares at the beginning of the period | $ / shares $ 45.42    
Granted | $ / shares 47.43 $ 45.99 $ 42.87
Vested | $ / shares 45.24    
Forfeited | $ / shares 46.62    
Weighted Average Grant-Date Fair Value Per Share, Nonvested shares at the end of the period | $ / shares $ 46.01 $ 45.42  
Total fair value of shares vested during the period | $ $ 219 $ 204 $ 223
Restricted Stock      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Expiration from date of award (in years) 5 years    
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]      
Unrecognized compensation cost, non vested awards at period end | $ $ 433    
Weighted average period unrecognized compensation costs to be recognized (in years) 3 years