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Receivables (Tables)
 12 Months Ended
Dec. 31, 2013
Receivables [Abstract]  
Allowance for bad debts
The following table presents a rollforward of our allowance for bad debts for 2011, 2012, and 2013.

Millions of dollars
Balance at Beginning of Period
Charged to Costs and Expenses
Write-Offs
Balance at End of Period
Year ended December 31, 2011
$
91

$
53

$
(7
)
$
137

Year ended December 31, 2012
137

(40)

(5
)
92

Year ended December 31, 2013
92

39

(14
)
117