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Consolidating financial information by industry segment (Statement of Operations) (Details) - USD ($)
$ in Thousands
12 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Mar. 31, 2018
Revenues:      
Self-moving equipment rentals $ 2,692,413 $ 2,653,497 $ 2,479,742
Self-storage revenues 418,741 367,276 323,903
Self-moving and self-storage products and service sales 265,091 264,146 261,557
Property management fees 30,406 29,148 29,602
Life insurance premiums 127,976 63,488 154,703
Property and casualty insurance premiums 66,053 60,853 57,100
Net investment and interest income 137,829 110,934 110,473
Other revenue 240,359 219,365 184,034
Total revenues 3,978,868 3,768,707 3,601,114
Costs and expenses:      
Operating expenses 2,117,148 1,981,180 1,807,056
Commission expenses 288,332 288,408 276,705
Cost of sales 164,018 162,142 160,489
Benefits and losses 174,836 100,277 185,311
Amortization of deferred policy acquisition costs 31,219 28,556 24,514
Lease expense 26,882 33,158 33,960
Depreciation, net of (gains) losses on disposals 637,063 554,043 543,247
Net gains on disposal of real estate (758) (44) (195,414)
Total costs and expenses 3,438,740 3,147,720 2,835,868
Earnings from operations before equity in earnings of subsidiaries 540,128 620,987 765,246
Equity in earnings of subsidiaries 0 0 0
Earnings from operations 540,128 620,987 765,246
Pretax earnings 378,124 477,529 637,613
Earnings available to common shareholders 442,048 370,857 790,583
Operating Segments [Member] | Moving and Storage Consolidations [Member]      
Revenues:      
Self-moving equipment rentals 2,696,516 2,656,327 2,483,956
Self-storage revenues 418,741 367,276 323,903
Self-moving and self-storage products and service sales 265,091 264,146 261,557
Property management fees 30,406 29,148 29,602
Life insurance premiums 0 0 0
Property and casualty insurance premiums 0 0 0
Net investment and interest income 10,593 13,857 12,232
Other revenue 236,419 215,055 179,417
Total revenues 3,657,766 3,545,809 3,290,667
Costs and expenses:      
Operating expenses 2,069,655 1,938,317 1,758,697
Commission expenses 288,332 288,408 276,705
Cost of sales 164,018 162,142 160,489
Benefits and losses 0 0 0
Amortization of deferred policy acquisition costs 0 0 0
Lease expense 27,494 33,702 34,243
Depreciation, net of (gains) losses on disposals 637,063 554,043 543,247
Net gains on disposal of real estate (758) (44) (195,414)
Total costs and expenses 3,185,804 2,976,568 2,577,967
Earnings from operations before equity in earnings of subsidiaries 471,962 569,241 712,700
Equity in earnings of subsidiaries 55,789 41,811 46,990
Earnings from operations 527,751 611,052 759,690
Other components of net periodic benefit costs (1,054) (1,013) (927)
Interest expense (162,062) (143,586) (127,997)
Pretax earnings 364,635 466,453 630,766
Income tax expense 77,413 (95,596) 159,817
Earnings available to common shareholders 442,048 370,857 790,583
Operating Segments [Member] | Property and Casualty Insurance [Member]      
Revenues:      
Self-moving equipment rentals 0 0 0
Self-storage revenues 0 0 0
Self-moving and self-storage products and service sales 0 0 0
Property management fees 0 0 0
Life insurance premiums 0 0 0
Property and casualty insurance premiums 69,141 63,488 58,800
Net investment and interest income 19,923 12,349 15,771
Other revenue 0 0 0
Total revenues 89,064 75,837 74,571
Costs and expenses:      
Operating expenses 33,770 34,218 32,710
Commission expenses 0 0 0
Cost of sales 0 0 0
Benefits and losses 12,410 14,213 15,983
Amortization of deferred policy acquisition costs 0 0 0
Lease expense 0 0 0
Depreciation, net of (gains) losses on disposals 0 0 0
Net gains on disposal of real estate 0 0 0
Total costs and expenses 46,180 48,431 48,693
Earnings from operations before equity in earnings of subsidiaries 42,884 27,406 25,878
Equity in earnings of subsidiaries 0 0 0
Earnings from operations 42,884 27,406 25,878
Other components of net periodic benefit costs 0 0 0
Interest expense 0 0 0
Pretax earnings 42,884 27,406 25,878
Income tax expense (8,956) (5,698) (2,989)
Earnings available to common shareholders 33,928 21,708 22,889
Operating Segments [Member] | Life Insurance [Member]      
Revenues:      
Self-moving equipment rentals 0 0 0
Self-storage revenues 0 0 0
Self-moving and self-storage products and service sales 0 0 0
Property management fees 0 0 0
Life insurance premiums 127,976 63,488 154,703
Property and casualty insurance premiums 0 0 0
Net investment and interest income 109,018 86,395 84,158
Other revenue 4,470 4,831 5,001
Total revenues 241,464 154,714 243,862
Costs and expenses:      
Operating expenses 21,425 14,613 22,061
Commission expenses 0 0 0
Cost of sales 0 0 0
Benefits and losses 162,426 86,064 169,328
Amortization of deferred policy acquisition costs 31,219 28,556 24,514
Lease expense 0 0 0
Depreciation, net of (gains) losses on disposals 0 0 0
Net gains on disposal of real estate 0 0 0
Total costs and expenses 215,070 129,233 215,903
Earnings from operations before equity in earnings of subsidiaries 26,394 25,481 27,959
Equity in earnings of subsidiaries 0 0 0
Earnings from operations 26,394 25,481 27,959
Other components of net periodic benefit costs 0 0 0
Interest expense 0 0 0
Pretax earnings 26,394 25,481 27,959
Income tax expense (4,533) (5,378) (3,858)
Earnings available to common shareholders 21,861 20,103 24,101
Eliminations [Member]      
Revenues:      
Self-moving equipment rentals (4,103) (2,830) (4,214)
Self-storage revenues 0 0 0
Self-moving and self-storage products and service sales 0 0 0
Property management fees 0 0 0
Life insurance premiums 0 0 0
Property and casualty insurance premiums (3,088) (2,635) (1,700)
Net investment and interest income (1,705) (1,667) (1,688)
Other revenue (530) (521) (384)
Total revenues (9,426) (7,653) (7,986)
Costs and expenses:      
Operating expenses (7,702) (5,968) (6,412)
Commission expenses 0 0 0
Cost of sales 0 0 0
Benefits and losses 0 0 0
Amortization of deferred policy acquisition costs 0 0 0
Lease expense (612) (544) (283)
Depreciation, net of (gains) losses on disposals 0 0 0
Net gains on disposal of real estate 0 0 0
Total costs and expenses (8,314) (6,512) (6,695)
Earnings from operations before equity in earnings of subsidiaries (1,112) (1,141) (1,291)
Equity in earnings of subsidiaries (55,789) (41,811) (46,990)
Earnings from operations (56,901) (42,952) (48,281)
Other components of net periodic benefit costs 0 0 0
Interest expense 1,112 1,141 1,291
Pretax earnings (55,789) (41,811) (46,990)
Income tax expense 0 0 0
Earnings available to common shareholders $ (55,789) $ (41,811) $ (46,990)